After MAGE completes Native Move, mailbox 'Migration Stage' in the console statistics is shown as Completed, but the 'Items count' is shown as 0.
When examining MAGE log file the following error is observed:
M56 Info MAPI logging on to the mailbox : [source_mailbox_LegacyExchangeDN] (server : [sourec_Exchnage_server], user: [MMEX_service_account], connection flags: aeCONNECT_REMOTE_2010)
M56 Error MigrationManager.Exchange.Basis.MapiLogonException: Mapi logon failed. | at MigrationManager.Exchange.Basis.MAPISessionCreator.InternalCreateSessionAndLogon(ILdapHelper& ldapHelper, IAutodiscover& autodiscoverService, Boolean& retryLogon, String serverName, String mailboxName, String userName, String domainName, String password, CONNECT_FLAGS flags, IMapiStore& primaryStore)
at MigrationManager.Exchange.Basis.MAPISessionCreator.CreateSessionAndLogon(ILdapHelper ldapHelper, IAutodiscover autodiscoverService, String serverName, String mailboxName, String userName, String domainName, String password, CONNECT_FLAGS flags, IMapiStore& primaryStore)
at MigrationManager.Exchange.Agent.Stuff.MailboxAccessor.MapiMailboxAccessor.get_MapiSession()
at MigrationManager.Exchange.Agent.Stuff.MailboxAccessor.MapiMailboxAccessor.GetSizeAndCount()
at MigrationManager.Exchange.Agent.Jobs.QNativeMoveJob.<RunJob>b__27_0()
at MigrationManager.Exchange.Agent.Jobs.Movers.QCrossOrgMover.GetSourceMbxItemData(UInt64& sourceMailboxSize, UInt32& sourceMailboxItems)
[inner] System.Runtime.InteropServices.COMException: The information store could not be opened. - MAPI_E_LOGON_FAILED (MAPI 1.0) Low level error: 0x0 File: 'aeWrapHelpers.h' Line: '279' |
Server stack trace:
at Quest.MigrationManager.Exchange.Interop.aeEMWMageLib.aeMAPISessionClass.Logon(String ServerName, String MailboxName, Object UserName, Object DomainName, Object Password, CONNECT_FLAGS flags)
at MigrationManagerForExchange.General.MAPI.aeMAPISessionWrapped.Logon(String ServerName, String MailboxName, String UserName, String DomainName, String Password, CONNECT_FLAGS flags)
at MigrationManagerForExchange.General.MAPI.IMapiSession.Logon(String ServerName, String MailboxName, String UserName, String DomainName, String Password, CONNECT_FLAGS flags)
at System.Runtime.Remoting.Messaging.StackBuilderSink._PrivateProcessMessage(IntPtr md, Object[] args, Object server, Object[]& outArgs)
at System.Runtime.Remoting.Messaging.StackBuilderSink.SyncProcessMessage(IMessage msg)
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at MigrationManagerForExchange.General.MAPI.IMapiSession.Logon(String ServerName, String MailboxName, String UserName, String DomainName, String Password, CONNECT_FLAGS flags)
at MigrationManager.Exchange.Basis.MAPISessionCreator.InternalCreateSessionAndLogon(ILdapHelper& ldapHelper, IAutodiscover& autodiscoverService, Boolean& retryLogon, String serverName, String mailboxName, String userName, String domainName, String password, CONNECT_FLAGS flags, IMapiStore& primaryStore)