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Title
Getting the following log message: "MailContainer::Compact TraceMsg 1702 Starting to compact PST file." -
Description
When migrating Public Folder to Exchange 2016. Public Folder Target Agent (PFTA) stops processing when it tries to compact PST file in case of content cannot be fully synchronized. The last log message is the following:
MailContainer::Compact TraceMsg 1702 Starting to compact PST file.
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Cause
This is product defect. Defect ID MMEX-1769 had been logged. -
Resolution
STATUS:This issue has been verified as a defect and raised as MMEX-1769. Migration Manager for Exchange 8.13 Hotfix (Update_20170530EX) hotfix has been released to fixed this issue which can download here.
A list of “Resolved Issues” is published in the product Release Notes accompanying new releases that can be referenced to identify if a fix for this defect has been implemented. Product Release Notes are available in the “Product Documentation” area of our support portal at support.quest.com.