The installer has encountered an unexpected error installing this package, the error code is 2739 (4336145)

Chat now with support

Return

Feedback Submitted

Did this article solve an issue for you?

Select Rating

Title

The installer has encountered an unexpected error installing this package, the error code is 2739
Description

The installer has encountered an unexpected error installing this package, the error code is 2739
Cause

- The install could not access JScript run time for custom action.
- This error may be caused by a custom action that is based on certain scripting dynamic link libraries (DLL) on the host.
- The DLLs needed for this install may not be properly registered.
Resolution

1. On the Start menu, click All Programs | Accessories

2. Run Command Prompt as Administrator

3. In Command Prompt window change directories to:
For 64 bit OS: C:\Windows\SysWow64
For 32 bit OS: C:\Windows\System32

4. At the command prompt type the following:
regsvr32 jscript.dll

5. A message should appear stating "DllRegisterServer in jscript.dll succeeded."

6. Close the window and run the installer

Feedback Submitted

Did this article solve an issue for you?

Select Rating

Title