Chrome is slow or unresponsive after RUM move (4273482)

At the time of the creation of this article there is no resolution in regards to altering configuration of the Resource Updating toolset.  Customers have reported that deleting the Directory structure, or reinstalling Chrome are possible workarounds.

It should be noted that Move tasks can be appended with scripting from with in the tool to accommodate leveraging installers ETC or that the Chrome Browser could be pushed out via Software Distribution outside the RUM tool.

As further Evidence that this is the cause of the issue and as a temporary workaround, using Incognito mode will let the browser work without issue as it does not save or access information in the Chrome Database. 

Another possible workaround is to utilize a post-move RUM script to accomplish the following: 

From there Chrome backfills everything else into the new Default folder at first start while preserving Bookmarks.

Below is a sample snippet from a Powershell script to demonstrate how this can be accomplished. 

This Powershell script is called via a post-move cmd file which contains the below command line: 

powershell.exe -executionpolicy bypass -file \\SERVER_SHARE\Scripts\PostMove.ps1

Sample Powershell script:

$hostName = $null

$userName = $null

[string]$hostName = Get-WmiObject -Class Win32_ComputerSystem | %{$_.Name}

[string]$userName = Get-WmiObject -Class Win32_ComputerSystem | %{$_.UserName}

#UserName check

if (-not $userName)

{

    #Logon function

    function get-loggedonuser ($computername){

        $regexa = '.+Domain="(.+)",Name="(.+)"$'

        $regexd = '.+LogonId="(\d+)"$'

        $logontype = @{

            "0"="Local System"

            "2"="Interactive" #(Local logon)

            "3"="Network" # (Remote logon)

            "4"="Batch" # (Scheduled task)

            "5"="Service" # (Service account logon)

            "7"="Unlock" #(Screen saver)

            "8"="NetworkCleartext" # (Cleartext network logon)

            "9"="NewCredentials" #(RunAs using alternate credentials)

            "10"="RemoteInteractive" #(RDP\TS\RemoteAssistance)

            "11"="CachedInteractive" #(Local w\cached credentials)

        }

        $logon_sessions = @(gwmi win32_logonsession -ComputerName $computername)

        $logon_users = @(gwmi win32_loggedonuser -ComputerName $computername)

        $session_user = @{}

        $logon_users |% {

            $_.antecedent -match $regexa > $nul

            $username = $matches[1] + "\" + $matches[2]

            $_.dependent -match $regexd > $nul

            $session = $matches[1]

            $session_user[$session] += $username

        }

        $logon_sessions |%{

            $starttime = [management.managementdatetimeconverter]::todatetime($_.starttime)

            $loggedonuser = New-Object -TypeName psobject

            $loggedonuser | Add-Member -MemberType NoteProperty -Name "Session" -Value $_.logonid

            $loggedonuser | Add-Member -MemberType NoteProperty -Name "User" -Value $session_user[$_.logonid]

            $loggedonuser | Add-Member -MemberType NoteProperty -Name "Type" -Value $logontype[$_.logontype.tostring()]

            $loggedonuser | Add-Member -MemberType NoteProperty -Name "Auth" -Value $_.authenticationpackage

            $loggedonuser | Add-Member -MemberType NoteProperty -Name "StartTime" -Value $starttime

            $loggedonuser

        }

    }

    #Logon function

    $output = @()

    $logons = @(get-loggedonuser -computername localhost)

    foreach ($item in $logons)

    {

        if ($($item.Type) -ieq "RemoteInteractive")

        {

            #write-host $item

            $output = $item

        }

    }

    $userName = $($output.User)

}

#UserName check

[string]$Log = $hostName + "_" + $userName.Split("\")[0] + "_" + $userName.Split("\")[1] + ".txt"

#SID Translation

$accountName = New-Object System.Security.Principal.NTAccount($userName)

$objectSid = $accountName.Translate([System.Security.Principal.SecurityIdentifier]).Value

try   

{   

    $key = "HKLM:\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\$objectSid"

    $profilePath = (Get-ItemProperty -Path $key -Name ProfileImagePath).ProfileImagePath

}

catch [System.Exception]{"$(Get-Date -Format G) EXCEPTION#1 $_" | Out-File "\\SERVER_SHARE\DJOINLOGS\$Log" -Append; $exitCode = 1}

if(Test-Path "$profilePath\AppData\Local\Google\Chrome\User Data\Default")

{

    try

    {

        #Remove-Item "$profilePath\AppData\Local\Google\Chrome\User Data\Default\Cookies" -Force

        #"$(Get-Date -Format G) Deleted Chrome cache file" | Out-File "\\SERVER_SHARE\DJOINLOGS\$Log" -Append

        get-process | ? {$_.Name -ilike "chrome*"} | Stop-Process -Force

        start-sleep -Seconds 5

        Rename-Item -path "$profilePath\AppData\Local\Google\Chrome\User Data\Default" -newName Default_old -Force

        if (-not (test-path -path "$profilePath\AppData\Local\Google\Chrome\User Data\Default"))

        {

            New-Item -Path "$profilePath\AppData\Local\Google\Chrome\User Data\Default" -ItemType Directory

            if (test-path -path "$profilePath\AppData\Local\Google\Chrome\User Data\Default_old\Bookmarks")

            {

                Copy-Item -Path "$profilePath\AppData\Local\Google\Chrome\User Data\Default_old\Bookmarks" -Destination "$profilePath\AppData\Local\Google\Chrome\User Data\Default\Bookmarks" -Force

            }

        }

                           "$(Get-Date -Format G) Renamed $("$profilePath\AppData\Local\Google\Chrome\User Data\Default") to Default_old" | Out-File "\\SERVER_SHARE\DJOINLOGS\$Log" -Append   

    }

    catch [System.Exception]{"$(Get-Date -Format G) EXCEPTION#2 $_" | Out-File "\\SERVER_SHARE\DJOINLOGS\$Log" -Append; $exitCode = 1}

}