When troubleshooting the DSA agent it is sometimes required to send DSA dumps to Quest Support. How to enable DSA dumps creation?
Every time DSA is experiencing an error, there is a possibility to turn on memory dumps for specific DSA service. For errors pertaining to:
1. DSA Controller
Open the following registry key on the DSA server: (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AeDSACtrl_DSAServerName\Config ). Create the following strings with these values MiniDumpEnabled=1 and MiniDumpType = 2
Repeat the same steps for the additional following keys
2. DSA Configurator
(HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AeDSAConfigurator\Config )
3. DSA Activation
(HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AeActivation_DSAServerName\Config)
4. MbRedir component (part of Activation service)
(HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Aelita\Migration Tools\CurrentVersion\Components\MBRedirector)
MiniDumpEnabled = 1
MiniDumpType = 2
type: REG_SZ
IMPORTANT: Restart the corresponding DSA services after the registry change:
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