When launching the Open Project Wizard, the following error appears:
Cannot connect to the Statistics Portal at the specified location. Please verify the location or type in a new one. Please very that statistics portal is installed on the specified server. The location should be supplied in http://server/directory format. Also the account you are currently using should be a local administrator on the IIS server.
When you click OK, the Open Project Wizard opens.
There can be a few causes of this error:
1. The server hosting the Statistics Portal is turned off or unreachable.
2. The port defined in the Open Project Wizard | Configure Statistics Portal is blocked.
3. The Default Web Site on the server hosting the Statistics Portal is not Started or has failed to Start.
1. Ensure the server hosting the Statistics Portal is turned on and reachable.
2. Verify firewall rules are not blocking access to the port that the Statistics Portal is using.
3. Ensure the Default Web Site is started on the server hosting the Statistics Portal. This can be checked through IIS Manager.
3a. If the Default Web Site will not start with the error, 'This website cannot be started. Another website may be using the same port', this can mean that there is another role installed on that server that took over the port (usually 80 by default).
If that is the case, you can change the Default Web Site to use a different port, by changing the port in Bindings. When done, and after confirming the Default Web Site starts, you can change the port in the Open Project | Configure Statistics Portal.
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