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Error when trying to match a user in O365 console: "The agent cannot start the task immediately. It will be run later automatically. Reason: The RPC server is unavailable." (4267010)

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• Title

  Error when trying to match a user in O365 console: "The agent cannot start the task immediately. It will be run later automatically. Reason: The RPC server is unavailable."

• Description

  Error when trying to match a user in O365 console: "The agent cannot start the task immediately. It will be run later automatically. Reason: The RPC server is unavailable."

  

• Cause

  The 'Quest Migration Manager Directory Migration Agent Service' cannot be reached for some reason. Most likely the service is not running. 

• Resolution

  To resolve this error either start / restart the 'Quest Migration Manager Directory Migration Agent Service', or reboot the agent host server and ensure the service starts back up. Then try to match a user again. 

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Product(s):

Migration Manager for AD
8.14

Topic(s):

Troubleshooting

Article History:

Created on: 8/3/2018
Last Update on: 5/7/2023

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