Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Getting error when connecting to Source SPO and Target SPO tenants.
Description
Getting error when connecting to Source SPO and Target SPO tenants.
Connnection Failed. Authentication Failure. AADSTS53003: Access has been blocked by Conditional Access policies. The access policy does not allow token insurance.
Cause
This eror occurs because the Conditional Access Policy has been enabled on Source SPO and Target SPO tenants.
Resolution
Disable the Conditional Access Policy on their Source SPO tenant and Target SPO tenants.
Please note that after the Conditional Access Policy is disabled on Source SPO tenant and Target SPO tenants, it can take up to 24 hours for the Conditional Access policy to go into effect.
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Recommended Content
Product(s):
Essentials for Office 365
2.9.1
Topic(s):
Troubleshooting
Article History:
Created on: 3/28/2022 Last Update on: 5/7/2023
Thank you for your feedback for Topic Request
Your Request will be reviewed by our technical reviewer team and, if approved, will be added as a Topic in our Knowledgebase.
Welcome to Quest Support
You can find online support help for Quest *product* on an affiliate support site. Click continue to be directed to the correct support content and assistance for *product*.
The Quest Software Portal no longer supports IE8, 9, & 10 and it is recommended to upgrade your browser to the latest version of Internet Explorer or Chrome.