How to export archived email to a PST using Advanced Search from Archive Manager (4292455)

We have a video which shows the entire process described below. Click here to view the video

NOTE: Archived email can be exported to PST files either in the Archive Manager’s Advanced Search feature, or from ArchiveWeb. More information regarding the actual functioning of these features are available in separate documents and this article will be focusing exclusively on how to perform a PST export of selected archived emails using the Advanced Search feature of Enterprise Manager. If you need to search based on keywords, this can ONLY be done using ArchiveWeb and the FullText search.

1. Open Enterprise Manager and click Advanced Search on the toolbar.

   

2. Use the search to generate a list of emails to be exported.

   

Note: If you would like to export all messages for an individual mailbox, you can leave all search criteria blank and search only that specific mailbox. If no search criteria is specified the search will return all messages in the archive for that mailbox.

1. Select items to be exported by clicking the email, selecting multiple items using CTRL or Shift.

   

2. Right-click on the results field and click Export Data.

   

3. A dialog will appear verifying that you wish to export the highlighted items. Click Yes to export the selection, or No to export all items in the results list.

   

4. Assign the export task a name so you can identify it in the export task list. Then, click Next.

   

5. Select Export to PST in the Export Destination dialog box.

   

6. Select the appropriate options for the structure of the resulting .PST file.

   Create Folder Hierarchy will maintain the sub-folder structure of the original mailbox within the PST.
   Export all documents to one folder will place all the email within a single root folder with no other folder structure.
   Create separate folder for each distinct mailbox will create a separate folder at the root of the main PST for each distinctive mailbox within the export contents.

   You can choose to begin the Export task right away or to create the Export task in a wait mode and start it manually from Tools > Export Tasks in Enterprise Manager. The export tasks window is also useful for verifying whether an export task has run successfully. This can be handy for queuing multiple exports simultaneously.

7. On the Summary page, review the selected options and click Finish.

   

8. By default exported files will be in the C:\Program Files (x86)\Metalogix\MAM4Exchange\Export directory on the archive server where the Archive Manager software is installed.

   

9. The PST Export task will create a folder automatically with a long string of characters that the software uses to identify the task. Inside, you will find a PST file named Export.PST, which contains your exported mail.