Export the current Task names and schedules:
1. Open the MessageStats console
2. Left click the Tasks node to highlight it
3. Right click the Tasks node and select Export List
4. This list can be used to assist with manually recreating the tasks
Delete all of the tasks from the console and database:
1. Close the MessageStats console.
2. Stop the Quest Messagestats Scheduler service.
3. End any running instances QMSExec.exe using the Windows Task Manager
4. Open SQL Management Studio and connect to the server where the Messagestats database resides.
5. Right click on the Messagestats database and select 'New Query'.
----Paste the following into the empty query window.
Use Messagestats
DELETE FROM T_QMSTaskOccurrences
GO
DELETE FROM T_QMSTaskPropertyValues
GO
DELETE FROM T_QMSTasks
GO
6. Click on the Execute button (!) or press F5 to execute the query. Once the query is complete you can then exit SQL Management Studio.
7. On the Messagestats server ) browse to the following directory - Program Files\Quest Software\MessageStats and delete the contents of the 'tasks' and 'application logs' folder. (The application logs folder will be on the Task Execution server(s) and the Tasks folder will be on the server that has the Scheduler Service)
8. Double click on Migratetasks.exe in Program Files\Quest Software\MessageStats (nothing should happen this is normal behavior).
+9. Uninstall MessageStats on all your servers
10. Install MessageStats and all of the components on one server and when installing point the install to the existing SQL server that hosts the MessageStats database. and Restart the MessageStats server.
11.Open the MessageStats console and Right click on your Exchange organization and choose properties.
12. Click on the Connection Server tab.
13. Retype the server name specified under "Exchange Server" (you can specify the same server or another mailbox server in your organization)
14. Click on the Validate button.
15. Click OK.
16. Right click on your Exchange Organization and choose Regather Structure.
17. Now you can recreate your gathering tasks.