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Title
OCS Report Pack - Configuring Enterprise Voice Gateway -
Description
When attempting to configure the OCS Enterprise Voice Gateway Server, the server hosting the Enterprise Voice role is not populated.
Steps to reproduce:
1. Launch MessageStats Console
2. Right-click Office Communications Server | OCS Voice Properties...
3. Select Call Routing tab
4. Click on Add… button
The drop down menu should be populated with the server name of the server hosting OCS Enterprise Voice role. -
Cause
OCS Enterprise Voice role not configured correctly in Microsoft OCS 2007and OCS 2007 R2.
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Resolution
Verify that the Gateways table in the LCSCDR database has any records in the customers environment. If this Gateways table has records then the Voice property page will show the same gateways in the drop down list.