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Title
Can MessageStats Report Pack for OCS be configured to charge back for incoming calls and/or co -
Description
Is there any way to configure chargeback for incoming conference calls? For example if there is a toll free no configured for OCS and any one can join conferences using their home/office telephones, would it be possible to configure chargeback against these calls?
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Cause
The OCS conferences are charged based on who has organized the conference. So currently MessageStats cannot be configured to charge based on who called into that conference using their home or desk phones in office. If granularity of charging the conferences based on number of particpants in the conference is added in the product, then more meaningfull numbers for chargebacks could be obtained.
For example: Currently a conference call with 5 particpants is charged $1 per minute and a conference call with 100 participants is also charged $1 per minute. So if MessageStats is configured to actually charge based on number of participants then the customer will be charged based on the network resources used.
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Resolution
WORKAROUND
None
STATUS
This is not currently feasible in MessageStats Report Pack for OCS. Enhancement Request TF00150024 has been raised for this functionality to be included in a future release of MessageStats and of the MessageStats Report Pack for OCS
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Defect ID
TF00150024