Multiple folders with the same name in "Item Count by Folder" custom report (4236434)

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Title

Multiple folders with the same name in "Item Count by Folder" custom report
Description

The Folder column in the "Item Count by Folder" canned report or custom report displays multiple folders with the same name.
Cause

Multiple folders exist with the same name, however they have different "Folder Paths" and exist in different locations in the mailbox.
Resolution

Add the Folder Path field to the report.

1. Right-click the blue column in the report
2. Click Insert Field
3. Click Folder Path
4. Click Ok.
5. You can now see the Folder Path which will tell you where the folders in question is located in the users mailbox.

You can also use a tool called MFCMAPI to verify the folders that have the same name by logging into the mailbox in question.

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