Windows Mobile Report pack error: "System.Exception: Exception of type 'System.Exception'" (4230377)

When running the Windows Mobile Default Gathering the IIS log files gather will display the error:

The following error occurred in trying to execute a given task: Quest.MessageStats.Runtime.MessageStatsException: Error in report pack data source execute ---> System.Exception: Exception of type 'System.Exception' was thrown. at IISLogsReportPack.qmsIISLogsProcessor.LogFileGatherer.getDateRange() at IISLogsReportPack.qmsIISLogsProcessor.LogFileGatherer.Quest.MessageStats.Runtime.IReportPackDataSource.Execute() at Quest.MessageStats.Runtime.QmsCoreManager.Quest.MessageStats.Runtime.Interop.IQMSCoreManager.ExecuteTask() --- End of inner exception stack trace --- at Quest.MessageStats.Runtime.QmsCoreManager.Quest.MessageStats.Runtime.Interop.IQMSCoreManager.ExecuteTask()

You notice the IIS Log Folders tab is missing from the properties of the Exchange CAS server in the MessageStats console.

You also notice that the Windows Mobile Report pack is missing from Add/Remove programs when logged in as the service account, however it exists if logged in as the domain user account that the Report pack was installed with.