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Title
Content and Attachment gathering task failing if no Public Folder store present in the Exchange O -
Description
Content and Attachment gathering task(s) failing with the following errorin the MessageStats console Log Viewer:
0x8004011D: The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance. MAPI_E_FAILONEPROVIDER (Microsoft Exchange Server Information Store) Low level error: 0x0. -
Cause
When MAPI is initialized, it will try to connect to a Public Folder Store and a Mailbox store, if the Public Folder Store is not present, it will fail.
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Resolution
WORKAROUND
1. Create at least one public folder store in the Exchange Environment, the public folder does not have to be on the same Exchange Server.
2. Once the public folder exists, rerun the Content and Attachment gathering task.
STATUS
Enhancement request TF00108237 has been submitted to Development for consideration in a future release.
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Defect ID
TF00108237