The Exchange Information Stores task records the following error in the logs:
"An error occurred in finding the file, \\<SERVERNAME>\<ADMINISTRATIVE_SHARENAME>\<PATH_TO_EDB_FILE> The file may not exist or the current user does not have rights to the file"
If any part of the path listed in the error is not present, or the MessageStats service account does not have access, MessageStats will not be able to access the EDB file and record the error.
Confirm the MessageStats service account can browse the share path from the MessageStats server. If you cannot browse the share, confirm the following:
1. The MessageStats service account is a member of the local Administrators group on the Exchange server
2. Check each folder in the path to confirm the local Administrators group has access
3. Verfify the Administrative Share (eg. C$) is still present
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