When accessing the MessageStats reports web page, the following error occurs:
"Microsoft .Net Framework version 1.1 must be installed on the IIS server that hosts this application, Microsoft ASP.NET must also be enabled on the virtual directory that contains this application".
Also the following error may be found in the Event logs on the IIS server that hosts the MessageStats Web Reports:
Event Type: Error
Event Source: ASP.NET 1.1.4322.0
Event Category: None
Event ID: 1084
Time: 7:37:36 AM
Computer: Server Name
aspnet_wp.exe could not be started. The error code for the failure is 80004005. This error can be caused when the worker process account has insufficient rights to read the .NET Framework files. Please ensure that the .NET Framework is correctly installed and that the ACLs on the installation directory allow access to the configured account.
The ASPNET local account on the IIS server may be locked out. Unlock the account and restart the IIS Admin service on the IIS server.