Return
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Title
Error: Internal Error 2755 during LiteSpeed installation -
Description
After starting the LiteSpeed.msi installer process, the Internal Error 2755 displays.
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Cause
Permissions - The minimum required perissions are:
Administrators group - Full Control
Everyone group - Read and Execute, List Folder, Contents and Read
System account - Full Control -
Resolution
WORKAROUND:
From the command prompt, navigate into the directory where the LiteSpeed.msi is located and run the installer from the command prompt. The setup.txt file will write to that same directory. This log file will give us a bit more information from the servers that are not upgrading successfully. Run the install from the command line using these options:Litespeed.msi /L*vx c:\lsMSIDebug.txt or msiexec /i LiteSpeed.msi /L*v setup.txt.The Windows error may occur because the NTFS file system permissions for the Administrators group or the System account no longer exist for the %SystemRoot%\Installer folder.Note This issue may also occur if you have Read permissions for the %SystemRoot% folder. This condition stops Setup from creating the Installer folder.
Note The error may also occur when you install other programs that use the Microsoft Installer (.msi) packages - which LiteSpeed does.To resolve this issue, reset the NTFS permissions for the %SystemRoot%\Installer folder to include both the Administrators group and the System account:
In Windows Explorer, right-click the %SystemRoot%\Installer folder, and then click Properties.Note The %SystemRoot%\Installer folder has hidden system attributes. To view the %SystemRoot%\Installer folder:
In Windows Explorer, on the Tools menu, click Folder Options, and then click the View tab.
Under Advance Settings, and then under Hidden Files and Folders, select Show hidden files and folders.
Click to clear the Hide protected operating system files check box, and then click OK.
In the %SystemRoot%\Installer Properties dialog box, click the Security tab. Verify the following permissions:
Administrators group - Full Control
Everyone group - Read and Execute, List Folder, Contents and Read
System account - Full Control
Re-Start the installation process for LiteSpeed. -
Additional Information
Also see: https://www.google.com/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-8#q=microsoft+KB+811881