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Unified Communications Analytics 8.7 - Deployment Guide

Prerequisites for your installation Installing UC Analytics Configuring UC Analytics Adding data sources for Active Directory or Azure Active Directory Adding data sources, chargeback costs, and thresholds for Exchange and Exchange Online
Permissions needed to collect Exchange on-premises or hybrid data Permissions needed to collect from native Exchange Online Creating an Exchange Configuration data source Creating an Exchange Tracking Logs data source Creating an Exchange Mailbox Contents data source Do I need both Exchange Tracking Logs and Exchange Mailbox Contents collections? Creating an Exchange IIS Logs data source Creating an Exchange Mailbox Content Summary data source Creating an Exchange Calendar data source Creating an Exchange Public Folders data source Adding Exchange Online hybrid data sources for hybrid Office 365 Adding Exchange Online data sources for native Office 365 Setting chargeback costs for Exchange Setting thresholds for Exchange metrics Omitting words when filtering by subject or body
Adding data sources, chargeback costs, and thresholds for Skype for Business/Lync Adding data sources, chargeback, and thresholds for Cisco Managing which insights can seen by users Configuring and managing subscriptions Making changes to your deployment Appendix A:Configuring Exchange and Office 365 Appendix B:Configuring the Skype for Business or Lync Server Appendix C:Configuring IIS Log Files to capture ActiveSync or OWA events Appendix D:PowerShell cmdlets used by data sources Appendix E:Backup and recovery options Appendix F:Custom configurations Appendix G: Questions and answers about UC Analytics

Adding Exchange Online data sources for native Office 365

If you have a native Office 365 environment, there are four data sources that you configure to collect from Exchange Online using remote PowerShell and/or EWS:

Creating an Exchange Online Native User Configuration data source

For a native Office 365 target environment, you can create an Exchange Online native user configuration collection to gather user and distribution group details from Exchange Online using remote PowerShell.

Exchange Online data sources do not display in the Data Collection page until you have added Office 365 as a target environment. For more information, see Adding a target environment for native Office 365 .

For more information about credential prerequisites, see Permissions needed for Exchange Online Native User Configuration data source .

By default, the data source collects only direct members of groups. For example, if a distribution group contained 10 users and 14 distribution groups, the number of direct members would be counted as 24.

If you want to collect the effective members (direct and indirect) for a group you can use the Advanced settings in the Collect Effective (Direct and Indirect) Members for Groups section. For example, if you collect from a distribution group that has 10 user members and one distribution group member (that has 20 members), the number of direct members is 11 but the number of effective members is 30.

2
Click Data Collection.
3
Click + beside the name of the Office 365 target environment.
4
Select the Exchange Online Native User Configuration check box.
5
Click the Exchange Online Native User Configuration tile to open the configuration page.
a
Click Execute job every: and select an hourly interval.
b
Click Execute job at: and select the specific job run time, the number of days between each job run, and a start date.
By default, the data source collects direct members of groups. If you want to collect effective members (direct and indirect) for groups, click Show Advanced Settings in the Collect Effective (Direct and Indirect) Members for Groups section. You can select to collect effective members for specified groups or for all groups.
If you select Effective members for specific groups and click Add group, you have the option to add each group individually or you can enter a list of groups, each entry separated by a semi-colon (;).
To specify the type of collection method used for PowerShell, click Show Advanced Settings in the Exchange Online PowerShell Connection Parameters section. You can select Paging or Streaming. For details about each method, see About PowerShell collection method options .
11
Click Save.

Creating an Exchange Online Native Mailbox Configuration data source

For a native Office 365 target environment, you can create a mailbox configuration collection to gather mailbox statistics such as mailbox size, mailbox permissions, and remote devices from Exchange Online mailboxes using remote PowerShell. For hybrid Office 365 (Exchange Online and on-premise Exchange), see Creating an Exchange IIS Logs data source .

Exchange Online data sources do not display in the Data Collection page unless you have added Office 365 as a target environment. For more information, see Adding a target environment for native Office 365 .

For more information about credential prerequisites, see Permissions needed for Exchange Online Native Mailbox Configuration data source .

2
Click Data Collection.
3
Click + beside the name of the Office 365 (native) target environment.
4
Select the Exchange Online Native Mailbox Configuration check box.
5
Click the Exchange Online Native Mailbox Configuration tile to open the configuration page.
a
Click Execute job every: and select an hourly interval.
b
Click Execute job at: and select the specific job run time, the number of days between each job run, and a start date.
To specify the type of collection method used for PowerShell, click Show Advanced Settings in the Exchange Online PowerShell Connection Parameters section. You can select Paging or Streaming. For details about each method, see About PowerShell collection method options .
12
Click Save.

Creating an Exchange Online Mailbox Contents data source

You can create a mailbox contents collection for a native Office 365 or for an Active Directory/Office 365 hybrid target environment. The collection gathers email traffic from Exchange Online user mailboxes using Exchange Web Services (EWS).

To improve data collection performance, you can provide multiple credentials when you configure the data source. You can also create different mailbox contents data collections that contain different groups of users.

In addition to message traffic, you can configure the mailbox contents collection to gather the following message information from the target mailboxes:

For more information about credential prerequisites, see Permissions needed for Exchange Online Mailbox Contents data .

2
Click Data Collection.
3
Click + beside the name of an the Active Directory/Office 365 Hybrid or Office 365 (native) target environment.
4
Select the Exchange Online Mailbox Contents check box.
5
Click the Exchange Online Mailbox Contents tile to open the configuration page.
a
Click Execute job every: and select an hourly interval.
b
Click Execute job at: and select the specific job run time, the number of days between each job run, and a start date.
Recommendation
If you select Body or Internet Message Headers, it is recommended that you limit the number of mailboxes to a key group of user mailboxes for this specific data collection.
To specify the type of collection method used for PowerShell, click Show Advanced Settings in the Exchange Online PowerShell Connection Parameters section. You can select Paging or Streaming. For details about each method, see About PowerShell collection method options .
13
Click Save.
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