Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
라이브 도움말 보기
등록 완료
로그인
가격 산정 요청
영업 담당자에게 문의
제품 번들을 선택했습니다. 귀하의 요청에 더 적합한 서비스를 제공해 드릴 수 있도록 개별 제품을 선택해 주십시오. *
지금은 채팅에 회신할 수 있는 기술 지원 엔지니어가 없습니다. 즉각적인 서비스를 받으려면 당사의 서비스 요청 양식을 사용하여 요청을 제출하십시오.
다음 문서의 설명에 따라 문제를 해결할 수 있습니다.
CSR tabs rights are service domain-specific. They control a user’s ability to access and work within certain tabs of the CSR window.
CSR Issues Tab - Add
Enables the user to add issues to a CSR.
CSR Issues Tab - Delete
Enables the user to delete issues from a CSR.
CSR Issues Tab - Edit
Enables the user to edit issues on a CSR.
CSR Patch Tab - Add
Enables the user to add patches to a CSR
CSR Patch Tab - Delete
Enables the user to delete patches from a CSR
CSR Patch Tab - Edit
Enables the user to edit patches and their dependencies on a CSR
Description Tab - Edit
Enables the user to edit the Description tab on a CSR with a status of closed. Security is applied after the initial save of the CSR.
Detail Logs - Edit Any User Log
Enables the user to edit any user detail logs after they have been saved. This does not allow the user to edit System-Generated logs.
Detail Logs - Edit Own Logs
Enables the user to edit their own Detail Logs after a log has been saved
Detail Logs - Manage Confid. Logs
Enables the user to add, view, and print Confidential Logs
Detail Logs - View System Logs
Enables the user to view and print System-Generated Logs on a CSR
Environment Refresh - Modify
Enables the user to add, modify and delete environment refresh records
Patch Tab - Access
Enables the user to access the Patch Tab
Resolution Tab - Edit
Enables the user to edit the Resolution tab on a CSR with a status of closed. Security is applied after the initial save of the CSR.
CSR tasks rights are service domain-specific. They control a user’s ability to access and work within the Task/Time tab of the CSR window.
Tasks - Add
Enables the user to add new Tasks to a CSR. This does not affect Auto Task security.
Tasks - Change Estimated Hours
Enables the user to change the estimated time for a task
Tasks - Delete System Added
Enables the user to delete system-added Tasks from a CSR
Tasks - Delete User Added
Enables the user to delete user-added Tasks on a CSR
Tasks - Edit Other User
Enables the user to edit a task that is not assigned to them
Tasks - Edit Own Tasks
Enables the user to edit a task owned by themselves
Tasks - Edit Task on Closed CSR
Enables the user to edit a task after the CSR it is associated to has been closed
Tasks - Enter Others Time
Enables the user to add, delete, and change Daily Time Entries for other users
Generic Application Migration Management rights are not service domain-specific. They control a user’s access to object migration functions for generic applications.
GA Migration status change-Override
Enables the user who is not a migrator to change migration status to Cancel or Complete
GenApp - Allow partial migration
Allows the user to choose which objects in a Generic Application Archive Set will be migrated, effectively creating a partial Archive Set migration
Gen App Archive set - Migrate
Enables the user to migrate an archive set from the Migration Wizard on a CSR
Gen App Archive set - Migrate to Base
Enables the user to migrate an archive set to the Base Database
Gen App Archive set - Ready to Migrate
Enables the user to assign an archive set as ready to migrate
Gen App Base Archive Set - Delete
Enables the user to delete Baseline Archive sets
Gen App Migr. - Workflow Override
Enables the user to migrate to the target database, bypassing workflow status rules.
Gen App Migration Approval -Email
Enables the user to send approval Emails to the requested approver list for a migration
Gen App Migration Approval Override
Enables the user to approve another user's migration approvals
Gen App Migration Override
Enables the user to migrate Archive sets regardless of pending approvals
Gen App Post Migration Steps - Edit
Enables the user to edit Post Migration Steps Complete checklist
Generic Application Object Management rights are not service domain-specific. They control a user’s level of access to generic application object functions in Stat.
Gen App - Archive Release Level
Enables the user to assign a release level to a Generic Application archive set
Gen App - Maintain Other User’s obj
Enables the user to maintain an object not assigned to them in a Generic Application CSR.
Gen App Object - Add Archive set
Enables the user to create new Interim or Final Archive sets of Generic Application objects
Gen App Object - Add to CSR
Enables the user to add Generic Application objects to a CSR
Gen App Object - Add without lock
Enables the user to add Generic Application objects to a CSR without locking
Gen App - Assigned Developer
Enables the user to be the assigned developer of an object in a Generic Application CSR.
Gen App Object - Bump Res. Priority
Enables the user to re-prioritize reserved Generic Application objects
Gen App Object - Delete Archive set
Enables the user to delete existing Archive sets of Generic Application objects
Gen App Object - Delete from CSR
Enables the user to remove Generic Application objects from a CSR
Gen App Object - Edit Archive set
Enables the user to edit existing Archive sets of Generic Application objects
Gen App Object - Lock current only
Enables the user to lock Generic Application objects for only the selected environment rather than all the environments on the migration path
Gen App Object - Mark for Del/Copy
Enables the user to mark Generic Application objects for deletion or copy
Gen App Object - Merge Versions
Enables the user to merge two version of a Generic Application object and create a new archive of the resulting merged object
Gen App Object - New from Existing
Enables the user to create a new Generic Application object from an existing object
Gen App Object - New from Template
Enables the user to create a new Generic Application object from template
계열사 지원 사이트에서 Quest *제품*에 대한 온라인 지원 도움말을 볼 수 있습니다. 올바른 *제품* 지원 콘텐츠 및 지원에 연결하려면 계속을 클릭하십시오.
The document was helpful.
평가 결과 선택
I easily found the information I needed.
Quest Software 포털은 더 이상 IE 8, 9, 10을 지원하지 않습니다. 브라우저를 최신 버전의 Internet Explorer나 Chrome으로 업그레이드하는 것이 좋습니다.
IE 11로 업그레이드 여기를 클릭
Chrome으로 업그레이드 여기를 클릭
IE 8, 9 또는 10을 계속 사용할 경우 당사가 제공하는 뛰어난 셀프서비스 기능 모두를 최대한으로 활용하실 수 없습니다.