Help topics and tips provided with Recovery Manager for Active Directory help you accomplish your tasks. To get assistance while you work:
On the Help menu, click Help Topics. This displays the Help Viewer. To find a Help topic, use the Contents and Search tabs of the Help Viewer.
To see a brief description of a wizard page or a dialog box, press the F1 key or click the Help button.
To see a brief description of a menu command or a toolbar button, point to the command or button. Descriptions of toolbar buttons appear as tool-tips.
Descriptions of menu commands appear in the status bar at the bottom of the window. If the status bar is not displayed, click Customize on the View menu, and then select the Status bar check box in the Customize View dialog box.
A firewall enabled in your environment may block traffic on ports used by Recovery Manager for Active Directory, preventing you from backing up or restoring data. Before you start using Recovery Manager for Active Directory, make sure your firewall does not block traffic on ports used by Recovery Manager for Active Directory. For more information about these ports, see the Deployment Guide supplied with this release.
This section provides instructions on how to configure built-in Windows Firewall on a computer that is running Windows Server 2008 or later (domain controller or AD LDS (ADAM) host), so that Recovery Manager for Active Directory could back up data on that computer.
The section covers the following methods:
Create the following firewall rules to allow traffic on ports used by Recovery Manager for Active Directory.
For Backup Agent:
In case of preinstalled Backup Agent, specify BackupAgent64.exe in the Program path parameter (Rule 3).
In case of automatic Backup Agent installation, specify ErdAgent.exe instead of <backup agent> in the Program path parameter (Rule 3).
If the specific Backup Agent port is used, you need to configure Rule 1, and Rule 3. Specify <specific TCP port> for Backup Agent in the Local ports parameter (Rule 3).
If RPC dynamic port range is used for Backup Agent, configure Rule 1, Rule 2 and Rule 3. Specify <RPC dynamic port range> for Backup Agent in the Local ports parameter (Rule 3).
For Online Restore Agent:
Specify OnlineRestoreAdapter.exe in the Program path parameter (Rule 4).
If the specific Online Restore Agent port is used, you need to configure Rule 1, and Rule 4. Specify <specific TCP port> for Online Restore Agent in the Local ports parameter (Rule 4).
If RPC dynamic port range is used for Online Restore Agent , configure Rule 1, Rule 2 and Rule 4. Specify <RPC dynamic port range> for Online Restore Agent in the Local ports parameter (Rule 4).
For Offline Restore Agent:
Specify RstAgent.exe in the Program path parameter (Rule 5).
If the specific Offline Restore Agent port is used, you need to configure Rule 1, and Rule 5. Specify <specific TCP port> for Offline Restore Agent in the Local ports parameter (Rule 5).
If RPC dynamic port range is used for Offline Restore Agent , configure Rule 1, Rule 2 and Rule 5. Specify <RPC dynamic port range> for Offline Restore Agent in the Local ports parameter (Rule 5).
For Management Agent:
Specify the ManagementAgent.exe in the Program path parameter (Rule 6).
If the specific Backup Agent port is used, you need to configure Rule 1, and Rule 6. Specify <specific TCP port> for Management Agent in the Local ports parameter (Rule 6).
If RPC dynamic port range is used for Management Agent, configure Rule 1, Rule 2 and Rule 6. Specify <RPC dynamic port range> for Management Agent in the Local ports parameter (Rule 6).
For Forest Recovery Agent:
Specify FRRestoreService64.exe in the Program path parameter (Rule 7).
If the specific Backup Agent port is used, you need to configure Rule 1, and Rule 7. Specify <specific TCP port> for Forest Recovery Agent in the Local ports parameter (Rule 7).
If RPC dynamic port range is used for Forest Recovery Agent, configure Rule 1, Rule 2 and Rule 7. Specify <RPC dynamic port range> for Forest Recovery Agent in the Local ports parameter (Rule 7).
Rule 1 (inbound)
Rule type: Custom
Program path: System
Service settings: Apply to all programs and services
Protocol: TCP
Local ports: 445
Remote ports: Any
Local IP addresses: Any
Remote IP addresses: Any
Action: Allow the connection
Rule profile: Domain, private, and public
Allowed users: Any
Allowed computers: Any
Leave default values for all other settings of this firewall rule.
Rule 2 (inbound)
Rule type: Custom
Program path: %SystemRoot%\System32\Svchost.exe
Service settings: Remote Procedure Call (RpcSs)
Protocol: TCP
Local ports: RPC Endpoint Mapper
Remote ports: Any
Local IP addresses: Any
Remote IP addresses: Any
Action: Allow the connection
Rule profile: Domain, private, and public
Allowed users: Any
Allowed computers: Any
Leave default values for all other settings of this firewall rule.
Rule Template | 1 | 2 | 3 | 4 | 5 | 6 |
---|---|---|---|---|---|---|
Rule Type: Custom | x | x | x | x | x | x |
Program path: %SystemRoot%\RecoveryManagerAD\<agent file> | x | x | BackupAgent64.exe, RestoreAgent.exe, ErdAgent64.exe, ErdAgent.exe | RestoreAgent64.exe, RestoreAgent.exe, RstAgent64.exe, RstAgent.exe | OnlineRestoreAdapter.exe | ManagementAgent.exe |
Service settings: Apply to all programs and services | x | x | x | x | x | x |
Protocol: TCP | x | x | x | x | x | x |
Local ports: RPC dynamic port range / specific port for Backup Agent | x | x | x | x | x | x |
Remote ports: Any | x | x | x | x | x | x |
Local IP addresses: Any | x | x | x | x | x | x |
Remote IP addresses: Any | x | x | x | x | x | x |
Action: Allow the connection | x | x | x | x | x | x |
Rule profile: Domain, private, and public | x | x | x | x | x | x |
Allowed users: Any | x | x | x | x | x | x |
Allowed computers: Any | x | x | x | x | x | x |
Rule 3 (inbound)
Rule type: Custom
Program path: %SystemRoot%\RecoveryManagerAD\<backup agent>
Service settings: Apply to all programs and services
Protocol: TCP
Local ports: RPC dynamic port range / specific port for Backup Agent
Remote ports: Any
Local IP addresses: Any
Remote IP addresses: Any
Action: Allow the connection
Rule profile: Domain, private, and public
Allowed users: Any
Allowed computers: Any
Leave default values for all other settings of this firewall rule
Rule 4 (inbound)
Rule type: Custom
Program path: %systemroot%\RecoveryManagerAD\OnlineRestoreAdapter.exe
Service settings: Apply to all programs and services
Protocol: TCP
Local port: RPC dynamic port range / specific port for Online Restore Agent
Remote ports: Any
Local IP addresses: Any
Remote IP addresses: Any
Action: Allow the connection
Rule profile: Domain, private, and public
Allowed users: Any
Allowed computers: Any
Leave default values for all other settings of this firewall rule
Rule 5 (inbound)
Rule type: Custom
Program path: %systemroot%\RecoveryManagerAD\<offline restore agent>
Service settings: Apply to all programs and services
Protocol: TCP
Local port: RPC dynamic port range / specific port for Offline Restore Agent
Remote ports: Any
Local IP addresses: Any
Remote IP addresses: Any
Action: Allow the connection
Rule profile: Domain, private, and public
Allowed users: Any
Allowed computers: Any
Leave default values for all other settings of this firewall rule
Rule 6 (inbound)
Rule type: Custom
Program path: %systemroot%\RecoveryManagerAD\ManagementAgent.exe
Service settings: Apply to all programs and services
Protocol: TCP
Local port: RPC dynamic port range / specific port for Management Agent
Remote ports: Any
Local IP addresses: Any
Remote IP addresses: Any
Action: Allow the connection
Rule profile: Domain, private, and public
Allowed users: Any
Allowed computers: Any
Leave default values for all other settings of this firewall rule
Rule 7 (inbound)
Rule type: Custom
Program path: %ProgramFiles%\Quest\Recovery Manager for Active Directory\< forest recovery agent>
Service settings: Apply to all programs and services
Protocol: TCP
Local port: RPC dynamic port range / specific port for Forest Recovery Agent
Remote ports: Any
Local IP addresses: Any
Remote IP addresses: Any
Action: Allow the connection
Rule profile: Domain, private, and public
Allowed users: Any
Allowed computers: Any
Leave default values for all other settings of this firewall rule
For more information on RPC dynamic port range, refer to the following Microsoft Support Knowledge Base articles at https://support.microsoft.com:
“How to configure RPC to use certain ports and how to help secure those ports by using IPsec
“How to configure RPC dynamic port allocation to work with firewalls
“The default dynamic port range for TCP/IP has changed in Windows Vista and in Windows Server 2008
Before following the below instructions, make sure that Windows Firewall enabled on the target computer does not block any ports used by the Recovery Manager Console: these ports are required to deploy Backup Agent, Online Restore Agent, Offline Restore Agent, Management Agent.
Use the following options to automatically configure Windows Firewall settings:
To automatically configure Windows Firewall for Backup Agent, Online Restore Agent, Offline Restore Agent and Management Agent, use the Recovery Manager Console settings. Fore more details, see the Ports tab section here.
You can automatically configure Windows Firewall settings for Backup Agent using the Computer Collection properties in Recovery Manager Console:
a. Open the Recovery Manager Console, expand the Computer Collections node in the console tree, and select the Computer Collection that includes the target computers where you want to automatically configure Windows Firewall.
b. From the main menu, select Action | Properties.
c. In the dialog box that opens, go to the Agent Settings tab.
d. Make sure the Use preinstalled Backup Agent check box is cleared. This is required to automatically deploy Backup Agent when the backup creation operation starts. You cannot configure Windows Firewall by using preinstalled Backup Agent.
e. Select the Automatically configure Windows Firewall check box, and click OK
Recovery Manager for Active Directory automatically configures Windows Firewall on each Windows Server 2008-based or later computer in the Computer Collection after the backup creation operation starts on that Collection.
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