On Demand Migration cryptographic usage is based on Azure FIPS 140-2 compliant cryptographic functions. For more information, see: https://docs.microsoft.com/en-us/azure/storage/blobs/security-recommendations
The On Demand team follows a strict Quality Assurance cycle.
In addition, the On Demand Development team follows a managed Security Development Lifecycle (SDL) which includes:
On Demand developers go through the same set of hiring procesdey0000ses and background checks as other Quest employees.
On Demand has undergone a third-party security assessment and penetration testing yearly since 2017. The assessment includes but is not limited to:
A summary of the results is available upon request.
On Demand is included in the scope of the Platform Management ISO/IEC 27001, 27017 and 27018 certifications:
Quest Software, Inc. has successfully completed a SOC 2 examination of its On Demand solution. The examination was performed by an independent CPA firm for the scope of service described below:
Examination Scope: Quest On Demand Platform
Selected SOC 2 Categories: Security
Examination Type: Type 2
Review Period: August 1, 2022 to July 31st, 2023
Service Auditor: Schellman & Company, LLC
Source control and build systems can only be accessed by Quest employees on Quest’s corporate network (domain security.) If a developer (or any other employee with access to On Demand Migration) leaves the company, the individual immediately loses access to the systems.
All code is versioned in source control.
Access to On Demand Migration for Hybrid Exchange data is restricted to:
Access to On Demand Migration for Hybrid Exchange data is restricted through the dedicated Quest Azure AD security groups. For different types of data (e.g., product logs, customer data, and sensitive data) different access levels and lists of allowed people are assigned.
Quest Operations team members have access to Quest’s production Azure Subscription and monitor this as part of normal day to day operations. On Demand Migration developers have no access to Quest’s production Azure Subscription.
To access On Demand Migration, a customer representative opens the On Demand website and signs up for an On Demand account. The account is verified via email; thus a valid email address must be provided during registration.
An organization is automatically created once the new account is created.
Prerequisites:
Microsoft Entra ID Global Administrator must give the Admin Consent to provision On Demand Migration for Hybrid Exchange for the customer's Microsoft Entra ID with the following permissions:
Microsoft Graph
Windows Microsoft Entra ID
OAuth 2.0 Permission Grants
Microsoft Graph
Windows Microsoft Entra ID
Microsoft Graph permissions reference - Microsoft Graph | Microsoft Docs
On Demand Migration for Hybrid Exchange internal logging is available to Quest Operations and ODMHE development teams during the normal operation of the platform. Some customer or Personally Identifiable Information (PII) data can become a part of internal logging for troubleshooting purposes.
Quest Operations and Quest Support have procedures in place to monitor the health of the system and ensure any degradation of the service is promptly identified and resolved. On Demand Migration for Hybrid Exchange relies an Azure infrastructure and as such, is subject to possible disruption of these services.
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