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NetVault Plug-in for Microsoft 365 13.2.5 - User Guide

Multi-tenant support

Plug‑in for Microsoft 365 features multi-tenant support, which lets you backup and restore data for multiple tenants. Multi-tenant support also provides the following advantages:

Cost savings for managed service providers (MSPs) due to a single plug-in deployment for managing multiple tenants.
Instant recovery with a new domain in the case of a ransomware attack on your existing domain.
Cross-tenant restores, which you can use in cases of mergers and acquisitions. For more information about cross-tenant relocation, see The mailbox is restored with its new name to the original location as a subset of the original mailbox..

To view all tenants, use the Open action in the click menu of the plug-in under NetVault Selections.

This section includes the following processes:

1
Under NetVault Selections, click Plug‑in for Microsoft 365.
2
Tenant Credentials
4
Optionally, under Global Administrator Details, select Enter Global Administrator Credentials, and then enter the administrator user name and password.
5
1
Under NetVault Selections, expand Plug‑in for Microsoft 365, and then click the domain.
Tenant Credentials
4
Optionally, under Global Administrator Details, select Enter Global Administrator Credentials, and then enter the administrator user name and password.
5
1
Under NetVault Selections, expand Plug‑in for Microsoft 365, and then click the domain.

Improving backup and restore performance by modifying parameters in the configuration file

If you want to manage the performance of backup and restore jobs for Microsoft Outlook, SharePoint Online, Teams, and OneDrive accounts, you can modify the following parameters in the “nvoffice.cfg” file. The default location of this file is C:\Program Files\Quest\NetVault\config.

The values that you use depend on the value that you select for the Enable multi-streaming options for backup and restore jobs, as well as the bandwidth supported by your network.

The following tables list the parameters, their default settings, and a description of their impact.

Resiliency:Retry Count

3

Indicates the number of times that the plug-in runs GRAPH API after a failure occurs.

Resiliency:Retry Delay

5 (in seconds)

Indicates how long the plug-in should wait before running GRAPH API again after a failure occurs.

MsOutlook:Mails Without Attachment

1000

Indicates the number of email messages that one GRAPH API call can fetch of emails that do not have attachments. The 1000 value is the maximum allowed.

MsOutlook:Mails With Attachment

10

Indicates the number of email messages that one GRAPH API call can fetch of emails that have attachments. You can increase this value to increase the data-transfer rate, depending on the size of the attachments and network bandwidth.

MsOneDrive:Restore Chunk Size

5 (in MB)

Indicates the Chunk Size that can be used to restore — upload — mail attachments and attachments of type Event in chunks over OneDrive. The Chunk Size must be a multiple of 320 KiB (327,680 bytes). Using a Chunk Size that does not divide evenly by 320 KiB results in errors when committing some the files. You can increase this value to increase the data-transfer rate, depending on the network bandwidth. If you exceed a supported rate, the GRAPH API might generate a TIMEOUT exception.

MsOneDrive:Backup Chunk Size

5 (in MB)

Indicates the Chunk Size that can be used to back up — download — files. The Chunk Size must be a multiple of 320 KiB (327,680 bytes). Using a Chunk Size that does not divide evenly by 320 KiB results in errors when committing some the files. You can increase this value to increase the data-transfer rate, depending on the network bandwidth. If you exceed a supported rate, the GRAPH API might generate a TIMEOUT exception.

MsOneDrive:Parallel Files Metadata per folder

1000

Indicates the number of files with metadata that one GRAPH API call can fetch. The 1000 value is the maximum allowed.

MsOneDrive:Restore Chunk Size

5 (in MB)

Indicates the Chunk Size that can be used to restore — upload — files. The Chunk Size must be a multiple of 320 KiB (327,680 bytes). Using a Chunk Size that does not divide evenly by 320 KiB results in errors when committing some the files. You can increase this value to increase the data-transfer rate, depending on the network bandwidth. If you exceed a supported rate, the GRAPH API might generate a TIMEOUT exception.

MsOneDrive:Enable Parallel Download per User

TRUE

Enables parallel downloads of OneDrive files for each OneDrive user. Otherwise, files download sequentially.

MsOneDrive:Maximum Parallel Download Sessions per User

20

Controls the number of parallel file downloads. By default, 20 download sessions occur at any time and at most, 20 files download in parallel.

MsOneDrive:File Size Limit in Parallel Download Sessions

2048 (in KB)

Filters out the files to be downloaded in parallel. Only files whose size is less than or equal to the value of this parameter download in parallel.

MsSharePoint:Backup Chunk Size

5 (in MB)

Indicates the Chunk Size that can be used to back up — download — files. The Chunk Size must be a multiple of 320 KiB (327,680 bytes). Using a Chunk Size that does not divide evenly by 320 KiB results in errors when committing some the files. You can increase this value to increase the data-transfer rate, depending on the network bandwidth. If you exceed a supported rate, the GRAPH API might generate a TIMEOUT exception.

MsSharePoint:Enable Parallel Download per Site

TRUE

Enables parallel downloads of SharePoint files for each SharePoint site. Otherwise, files download sequentially.

MsSharePoint:Maximum Parallel Download Sessions per Site

20

Controls the number of parallel file downloads. By default, 20 download sessions occur at any time and at most, 20 files download in parallel.

MsSharePoint:File Size Limit in Parallel Download Sessions

2048 (in KB)

Filters out the files to be downloaded in parallel. Only files whose size is less than or equal to the value of this parameter download in parallel.

MsSharePoint:Parallel Files Metadata per Folder

1000

Fetches the metadata for a number of files in a single Graph API call. This is the maximum value possible. This parameter is only applicable when the value of the parameter [MsSharePoint:Enable Parallel Download per Site] is set to FALSE.

MsTeams:Backup Chunk Size

5 (in MB)

Indicates the Chunk Size that can be used to back up — download — files. The Chunk Size must be a multiple of 320 KiB (327,680 bytes). Using a Chunk Size that does not divide evenly by 320 KiB results in errors when committing some the files. You can increase this value to increase the data-transfer rate, depending on the network bandwidth. If you exceed a supported rate, the GRAPH API might generate a TIMEOUT exception.

MsTeams:Enable Parallel Download per Team

TRUE

Enables parallel downloads of Teams files for each Teams channel. Otherwise, files download sequentially.

MsTeams:Maximum Parallel Download Sessions per Team

20

Controls the number of parallel file downloads. By default, 20 download sessions occur at any time and at most, 20 files download in parallel.

MsTeams:File Size Limit in Parallel Download Sessions

2048 (in KB)

Filters out the files to be downloaded in parallel. Only files whose size is less than or equal to the value of this parameter download in parallel.

 

Backing up data

Defining a backup-and-recovery strategy

The purpose of creating Microsoft 365 backups is to recover a mailbox or site contents that are damaged from media failure or data corruption. Reliable use of backup for recovery requires a strategy that maximizes data availability and minimizes data loss, while accounting for defined business requirements.

A strategy is divided into two pieces: a backup piece and a restore piece.

Your backup plan should define at what intervals the backups are performed, how backups are stored, how long backups are retained, and how the backup media are reused.

The plug-in provides the following types of backup:

Full Backups only: You can choose to perform only Full Backups if the backup size is small, the backup window is not an issue, or storage media is not a constraint. In such scenarios, you can schedule Full Backups every night or every N hours depending on the frequency of updates.
Full and Incremental Backups: For quicker backups and minimum use of storage media, you can include Full and Incremental Backups in your strategy. For example, you can schedule Full Backups every Sunday and Incremental Backups every day or every N hours depending on the frequency of updates.
Continuous Data Backups: Continuous data protection (CDP) occurs when NetVault takes an initial full backup of a selection set and then takes a series of incremental backups to capture the changes of the selection set before it combines the backups into a synthetic full backup.
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