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NetVault Backup 12.4 - Installation Guide

Introduction Deploying NetVault Backup Reviewing pre-installation requirements Installing NetVault Backup Reviewing post-installation requirements Upgrading NetVault Backup Licensing NetVault Backup Removing NetVault Backup Troubleshooting

Installing product license keys

You can install the license keys by using the configuration wizard. You can also install the license keys from the Manage Clients or Change Settings page.

These procedures are described in the following sections:

1
In the Navigation pane, click Guided Configuration, and then on the NetVault Configuration Wizard page, click Install Licenses.
2
In the NetVault Backup Clients table, select the client on which you want to install the license key, and click Next.
3
In the Enter the license key string box, type or copy and paste the license key. Click Apply.
1
In the Navigation pane, click Manage Clients. In the NetVault Backup Clients table, select the client on which you want to install the license key, and click Manage.
2
On the View Clients page, click Install License.
3
In the Install License dialog box, type or copy and paste the license key, and click Apply.
1
In the Navigation pane, click Change Settings, and on the Configuration page, click Server Settings.
2
On the NetVault Server Settings page, click Install License.
3
In the Install License dialog box, type or copy and paste the license key, and click Apply.

 

Removing NetVault Backup

Removing NetVault Backup Server or Client

When you install the NetVault Backup Server or Client software on a machine, the installation process creates an uninstaller executable file named “uninstall” under the NetVault Backup installation directory. You can use this executable to remove NetVault Backup. The installation process also creates a data file named “uninstall.dat,” which contains information about the installation. To properly uninstall the software, both the uninstaller executable and the uninstall.dat files must exist on the machine.

GUI mode

Double-click the file named “uninstall.”

The filename extension is “.exe” on Windows and “.app” on Mac OS X.

Text mode

Depending on the operating system, type the following command:

Linux and UNIX: ./uninstall --mode text
Mac OS X: /path/to/nvbu_install_dir/uninstall.app/Contents/MacOS/installbuilder.sh --mode text
NOTE:  
You can omit the --mode text option when running the uninstaller on a local Mac OS X machine. When running the uninstaller on Mac OS X from a remote terminal (SSH or telnet), it may be necessary to use the --mode text option. Otherwise, the installer may run in full graphic mode without showing any output in the console.

Unattended mode

Depending on the operating system, type the following command:

Linux and UNIX: ./uninstall --mode unattended
Mac OS X: /path/to/nvbu_install_dir/uninstall.app/Contents/MacOS/installbuilder.sh --mode unattended
Windows: uninstall --mode unattended

Example warning messages:

unaligned access to 0x6000000005642f7c, ip=0x2000000004dbe520

To suppress these warning messages, start the uninstaller by running the following command:

prctl --unaligned=silent ./uninstall --mode unattended

NOTE: On Windows, you can also use Programs and Features to uninstall NetVault Backup:
1
Open Programs and Features (Start > Control Panel > Programs > Programs and Features).
2
In the list of installed programs, select NetVault Backup, and then click Uninstall.
3
In the confirmation dialog, click Yes to remove the program.
The uninstaller generates a log file named netvault_{GUID}_uninstall.log in the system temporary directory. If the uninstallation fails, the uninstaller may not generate the regular log file. Instead, it may leave an intermediate log file is named bitrock_installer.log or bitrock_installer_nnn.log in the system temporary directory.

Troubleshooting

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