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Metalogix ControlPoint 8.6.1 - for Office 365 Administration Guide

Preface The ControlPoint Configuration Site Managing Your Farm List Managing Your ControlPoint License Setting Up ControlPoint Services Using Discovery to Collect Information for the ControlPoint Database Cache Updating Full Discovery and Scheduler Windows Jobs Using Sensitive Content Manager Services Setting Sensitive Content Manager End Points and Managing Scanning Preferences Registering and Re-registering the ControlPoint Online App for Modern Authentication Modifying ControlPoint Configuration Settings
Changing Default Settings for Actions and Analyses Changing Default Settings to Improve Application Performance Changing Settings to Improve Discovery Performance Changing Default Settings for Navigation Changing Trace Switch Logging Levels Changing Default Settings for Compliance Managing Site Provisioning Settings Setting Preferences for the ControlPoint Scheduler Changing Settings for Anomalous Activity Detection Miscellaneous and Custom Configuration Settings Special-Purpose Configuration Settings ControlPoint Online-Specific Settings
Troubleshooting

Renewing or Changing the Terms of Your ControlPoint License

Use the following procedure if you need to:

·extend the period of an evaluation license

·update your ControlPoint license to include additional SharePoint users

·upgrade from an evaluation version to a full version of ControlPoint, or

·reactivate a license that has expired or is about to expire.

To change the terms of a ControlPoint license:

1Contact Quest and request a license update.

2From the left navigation pane, choose LICENSE.

License Info

The License Status may be one of the following:

Valid

Expired

Disabled

To reactivate a license:

1Click the [Reactivate License] button to the right of the License Key field to display the Change License Key dialog.

2If you have received a new license key, overwrite the existing license in the License Key field.

3Use the information in the following table to determine the appropriate action to take.

If ....

Then ...

you have internet access and want to activate your license updates online.

make sure the Activate Online radio button is selected.

you do not have internet access and/or want to activate your license offline

select the Activate Offline radio button and follow the instructions that display in the dialog to complete the activation process.

Activate Offline dialog

NOTE:  Because the request for the Activation Data must be submitted via the Quest website, the request itself must be submitted from a machine that has internet access.  The Activation Data can then be copied to the server that hosts ControlPoint.

4Click [Activate].

Setting Up ControlPoint Services

Toward the end of ControlPoint configuration process you have the option to configure the following Windows service(s):

·The ControlPoint Discovery Service is an alternative to the (default) FullDiscoveryJob, which runs as a Windows scheduled task.  The ControlPoint Discovery Service runs as a Windows Service, and is especially suited to very large SharePoint environments as it can significantly reduce Discovery run time.

AND/OR

·If Sensitive Content Manager is installed in your environment, ControlPoint Sensitive Content Manager (SCM) Services will allow you to use it within ControlPoint:

§as a means of checking for:

oContent Analysis (CA) jobs ready to be uploaded from ControlPoint to Sensitive Content Manager for scanning.

AND

oScan results ready to be downloaded from Sensitive Content Manager to ControlPoint for further action.

AND

§Because they support multi-threading, SCM Services are especially suited to very large content analysis jobs.

NOTE:  If you want to configure services at a later time, you can do so by launching the Configuration Wizard from the server on which ControlPoint is installed (using the same on premises and O365 login accounts  used to install the ControlPoint application).  After you have verified the Wizard has finished checking installed components, select Configure Services.

Configure Services from wizard CPO

If you do choose to perform this action at later time, you will be prompted to complete the SharePoint online account validation dialog and authenticate using the Office 365 account used at the time ControlPoint was installed (which must be a Global Administrator for the tenant).

CP Online Install VALIDATE ACCOUNT

To configure ControlPoint Services:

1On the Configure Services dialog, select the service(s) you want to configure.

Installer Configure Services

IMPORTANT:  

§The Service Account must meet all of the requirements of the ControlPoint Service Account, as well as permission to Run as a Service.

§Keep in mind that the latest version of ControlPoint Sensitive Content Manager Service will only work with version 2.0 or later of Metalogix Sensitive Content Manager.

2Select the service(s) you want to configure.

3Click [Continue].

4Click [Start Deployment].

The installer deploys the selected Windows service(s).

Installer Services Deployed

5When the services have been successfully deployed, click [Finish].

Additional Setup Requirement for the ControlPoint Discovery Service

Before you can use the ControlPoint Discovery Service for the first time, you must also perform the following configuration tasks on the General tab of the Discovery Setup application (located, by default, in the folder C:\Program Files\Metalogix\ControlPointOnline\ControlPointFeatures\Services\Discovery):

·For Configure Discovery to run under, select SharePoint Local, and

·Add the SQL Server Connection String for xcAdmin Database.

NOTE:  You can copy the Connection String from the file CPConfiguration.exe.config, located, by default, in the folder C:\Program Files\Metalogix\ControlPointOnline\ControlPointFeatures. Use the portion of the string that starts with the words Data Source and ends with Integrated Security = <value>.

CP Discovery Connection String

IMPORTANT:  Before Services Can be Run:

Before you can run Discovery and Sensitive Content Manager services, make sure that:

·TLS version 1.2 is enabled on the server where the services are installed

AND

·the .NET Framework is configured to support strong cryptography (via the Windows Registry setting SchUseStrongCrypto).

Refer to the following Microsoft articles for complete details.

·Transport Layer Security (TLS) best practices with the .NET Framework

·How to enable TLS 1.2

Using Discovery to Collect Information for the ControlPoint Database Cache

Discovery is a background task that collects information and stores it in the ControlPoint Services (xcAdmin) database cache for use in ControlPoint data analysis and reporting.  

Nightly Full Discovery

As part of the initial configuration of ControlPoint Online, the nightly Full Discovery tasks is created in Windows Task Scheduler on the server where ControlPoint Online is installed.

If the ControlPoint Discovery Service is not configured, the nightly Discovery job is disabled by default, as are operations and parameters that rely on cached data collected by Discovery.

You can activate the Nightly Full Discovery task and change the default start time and/or frequency via the Schedule Monitor Windows Jobs view.

CP Online Windows Task UPDATE

The ControlPoint Application Administrators can, however, enable both the nightly Discovery job and the operations and parameters that rely on it or configure the ControlPoint Discovery Service.  

NOTE:  If the ControlPoint Application Administrator configures the ControlPoint Discovery Service, these Discovery-dependent operations and parameters will be enabled automatically.

See also Updating Full Discovery and Scheduler Windows Jobs.

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