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MessageStats 7.8 - Report Pack for Lync & Skype for Business User Guide

About This Guide Installing the Report Pack Configuring MessageStats for Lync Managing your Database Using the Lync and Skype for Business Reports Appendix A: Configuring RPC through a Firewall

Configuring Lync Server 2013, Skype for Business 2015/2019

Configuring Lync Server 2013,
Skype for Business 2015/2019

In Lync Server 2013 and Skype for Business 2015 and later, both the Monitoring role and the Archiving role no longer exist as separate roles. Both the monitoring and archiving services are collocated on each Front End server. The monitoring and archiving services can share the same SQL Server instance.

The procedures are divided into the following parts:

1. Associating the Store with the Front End Pool
2. Updating the Lync/Skype for Business Server
3. Enabling and Configuring Monitoring and Archiving
4. Starting the Monitoring and Archiving Services
Prerequisite

As a prerequisite, you must have created a SQL instance which will be used to store the monitoring and archiving records. During configuration you will associate the SQL instance with the Front End Lync or Skype for Business server on which the monitoring, and if required, archiving services will run.

1. Associating the Store with the Front End Pool

1. Associating the Store with the Front End Pool

You must associate a monitoring store (database) with the Front End pool. A single monitoring store can be associated with multiple pools.

The monitoring store is used to collect call detail recording (CDR). Call detail recording tracks the usage of the server activities such as Voice over IP (VoIP) phone calls; instant messaging (IM); file transfers; audio/video (A/V) conferencing; and application sharing sessions.

Optionally, if you want to include statistical size information in the IM reports, you can also associate an archiving store with the Front End pool.

Some steps in the procedures reference the Standard Edition Lync server. The same procedures are used for Enterprise Lync servers and for Skype for Business servers.

To associate the store with the Front End pool and publish the topology
1
Open the Lync/Skype for Business Topology Builder.
2
Select Standard Edition Front End and select the Lync or Skype for Business server.
3
Right-click and select Edit Properties.
4
Select the Monitoring (CDR and QoE metrics) check box and click New.
5
In the Define New SQL Server Store dialog, enter the FQDN for the SQL Server and the SQL instance name (if you are not using the default instance).
6
Click OK.
a
Optionally, you can also select Archiving and specify the same SQL store as the Archiving database.
7
Review SQL server information for the Monitoring database, and if required, the Archiving database, and click OK.
8
Select the server, right-click and select Topology.
9
Select Publish.

2. Updating the Lync/Skype for Business Server

2. Updating the Lync/Skype for Business Server

Now you must update the Lync or Skype for Business server to include the monitoring and archiving store information.

To update the server
1
From the installation path or from your Lync or Skype for Business Server DVD, run the Setup.exe file.
For a 64-bit server, the file path would be Setup | AMD64 | Setup.exe.
2
In the Deployment Wizard, select Install or Update (Lync or Skype for Business) Server System.
The wizard now updates the front end server to include the changes that you made in the Topology Builder.

3. Enabling and Configuring Monitoring and Archiving

Now you can enable and configure monitoring (CDR) and, if required, archiving.

To enable monitoring and archiving on the Lync or Skype for Business server
1
Open the Control Panel and select Monitoring and Archiving in the left panel.
2
In the Call Detail Recording tab, double-click the Global default policy and ensure that Enable Monitoring of CDRs is selected.
3
Click Commit.
4
If you are using archiving, click Archiving Policy tab.
5
Double-click Global.
6
Select the following check boxes:
•
Archive internal communications
•
Archive external communications
7
Click Commit.
8
Click the Archiving Configuration tab.
9
Double-click the Global default policy.
10
Under Archiving Setting, select Enable archiving and select IM sessions.
11
Click Commit.
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