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MessageStats 7.8 - Quick Start Guide

About This Guide Requirements for Installing the MessageStats Components Prerequisites for Gathering from Microsoft Exchange Planning a MessageStats Installation Appendix A: IIS Configuration Issues

Performing a Custom Installation

The custom installation permits you to install combinations of MessageStats components in multiple computers. Typically, you install a single instance of each component, but you may plan to distribute Task Execution Servers regionally to optimize data collection.

If you plan to run all components except the database in a single computer, see Performing a Complete Installation .

You must manually copy the installation files to each computer where you intend to install MessageStats components. You can use Remote Desktop to run the installer on the remote computers.

As long as you have a plan for where MessageStats components will be installed, you have some flexibility as to the order in which this installation takes place. Some components need to know where other components are located, but those other components may not need to be previously installed.

Normally, MessageStats components are installed in the following order:

This order is recommended because the Database must be installed before the Scheduler and before Reports. Also, the Scheduler must be installed before the Task Execution Servers.

This flexible installation permits you to group components. The only limitation is that if you want a Task Execution Server to be co-located with the Database, you also must install the Scheduler on the same computer. But in a custom installation, you will normally install the Database separately.

When you click Custom as the installation type, you select the components that you want to install on the local server. By default, all components are selected. You must deselect components that are to be installed in other computers.

The components that comprise the MessageStats Server (task execution server, scheduler, and console) are grouped under the MessageStats Server. You can select them together, or expand the installer tree and select one or two individual components to install on the local computer.

Will be installed on local hard drive

All components of the selected feature are installed.

Entire feature will be installed on local hard drive

All components of the selected feature are installed.

NOTE: The option performs the same installation as the Will be installed on local hard drive option. Use the Will be installed on local hard drive option instead.

Entire feature will be unavailable

The selected feature is not installed in the local computer.

As an example, if you are installing the MessageStats Reports and the entire MessageStats Server on the local computer, you must select both during a single installation, as follows:

Set MessageStats Server to Will be installed on local hard drive.
Set Database to Entire feature will be unavailable.
Set MessageStats Reports to Will be installed on local hard drive.

In this scenario, you would have installed the database on the remote computer before installing the Reports and the MessageStats Server together on the local computer.

If you are installing more than one component on the local computer, you must select and install them at one time. If you install one component, and then rerun the installer to try to add another component to the same computer, MessageStats only allows you to remove the first component.

Installing the MessageStats Database

Before you install the MessageStats Database, ensure the following:

When you install the MessageStats database, MessageStats automatically configures the database to use Windows authentication. If you have the MessageStats database and the MessageStats reports web site installed on different computers, it is recommended that you use SQL authentication.

Windows Authentication mode cannot handle the credential hopping that occurs in a distributed topology unless Kerberos delegation is configured. If you want to use Windows authentication and Kerberos for a distributed installation, see the section titled “Deploying a Distributed Installation Using Windows Authentication” in the MessageStats Deployment Guide.

Also, in some environments, you might not be able to run the MessageStats installer on the SQL server due to security considerations. In this case, you can manually install the database using a SQL script that is provided in the SQL folder of the MessageStats installation folder. For more information see the section titled “Manually Creating the MessageStats Database in a Distributed Installation” in the MessageStats Deployment Guide.

2
Double-click the autorun.exe file and select Install.
3
Click the Install button under Quest MessageStats.
5
Read the license agreement and select the I accept the terms in the license agreement check box and click Next.
6
Click Next to accept the default installation folder.
7
Select Custom install type.
Set MessageStats Server to Entire feature will be unavailable.
Set Database to Will be installed on local hard drive.
Set Reports to Entire feature will be unavailable.
9
Click Next.
12
Click Install.

Element

Description

MSDE/ SQL Server

Indicates the location of the MessageStats Database Server. This field defaults to the local server.

When installing the MessageStats database, you must specify the SQL instance name (Server Name/ Instance Name) if one of the following situations applies:

Database Name

Indicates the name of the database where you intend to store the tracking log and mailbox statistic data. This field is read-only.

Migrate previous build

Not available for new database installations.

Advanced Details

For new database installations, you can select the Advanced Details check box to configure database and log file size and growth rate parameters.

Clear the Advanced Details check box to skip this action and select a database size level instead.

15
Click Next.
Click Next.
20
Click Finish.
21
Click Done to exit.

Installing MessageStats Reports

Before you install MessageStats Reports, ensure the following:

2
Double-click the autorun.exe file and select Install.
3
Click the Install button under Quest MessageStats.
5
Read the license agreement and select the I accept the terms in the license agreement check box and click Next.
6
Click Next to accept the default installation folder.
7
Select Custom install type.
Set MessageStats Server to Entire feature will be unavailable.
Set Database to Entire feature will be unavailable.
Set Reports to Will be installed on local hard drive.
9
Click Next.
Click Next.
14
Click Install.
15
Click Finish to exit the installation wizard.

Installing the MessageStats Server or Scheduler component

Use this procedure to install the entire MessageStats Server or just the Scheduler Service.

Before you install the MessageStats Server, ensure that:

2
Double-click the autorun.exe file and select Install.
3
Click the Install button under Quest MessageStats.
5
Read the license agreement and select the I accept the terms in the license agreement check box and click Next.
6
Click Next to accept the default installation folder.
7
Select Custom install type.
Set MessageStats Server to Will be installed on local hard drive.
Set Database to Entire feature will be unavailable.
Set Reports to Entire feature will be unavailable.
Set MMC Client Console to Entire feature will be unavailable.
Set Scheduler to Will be installed on local hard drive.
Set Task Processors to Entire feature will be unavailable.
Set Database to Entire feature will be unavailable.
Set MessageStats Reports to Entire feature will be unavailable.
9
Click Next.
Click Next.
Click Next to advance to the Services Setup window.
14
Click Install.
15
Click Finish to exit the installation wizard.
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