Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
라이브 도움말 보기
등록 완료
로그인
가격 산정 요청
영업 담당자에게 문의
제품 번들을 선택했습니다. 귀하의 요청에 더 적합한 서비스를 제공해 드릴 수 있도록 개별 제품을 선택해 주십시오. *
지금은 채팅에 회신할 수 있는 기술 지원 엔지니어가 없습니다. 즉각적인 서비스를 받으려면 당사의 서비스 요청 양식을 사용하여 요청을 제출하십시오.
다음 문서의 설명에 따라 문제를 해결할 수 있습니다.
Ideally, the MessageStats Reports IIS server should reside on the same computer as the SQL server that hosts the MessageStats database.
Co-location avoids moving information multiple times between servers and clients. Multiple hops can cause Windows security problems, as acknowledged by Microsoft. Clients tend to lose their credentials when accessing the reports site, and may reach the SQL Server as anonymous users and be unable to access the report information.
If co-locating the IIS report server and SQL database server is not possible, you must configure the SQL server to use SQL authentication. You must also configure the file used to create the data link for the reports to use a special SQL account so that the reports can access the MessageStats database as valid consumers.
Network administrators have specific tolerances for network traffic. Larger organizations can be more or less tolerant of the type of traffic that flows over the network.
Exchange tracking logs can grow very large, in the range of 10 to 30 gigabytes and may require compression before the log files are transported to the Task Execution Server for processing. Make the decision to compress tracking logs in consultation with your Exchange administrator. Compressing log files has a very small footprint on the Exchange server.
The MessageStats compression utility (QMSDeployment.exe, QMSCompress.exe) can reduce the size of the tracking log file by up to 80%, which is significant when transporting logs that are gigabytes in size. The compressed logs are not decompressed on the Task Execution Server. They are processed in stream, which means that they do not require extra disk space on the servers for processing.
For information about configuring the MessageStats compression utility on an Exchange server, see the chapter titled "Compressing Tracking Log Files" in the MessageStats Administrator Guide.
MessageStats depends on the Exchange tracking logs to deliver the activity and volume-based reports. The Default Gathering task, which includes the tracking log gathering, must not be scheduled until the tracking logs are closed. Typically, tracking logs are closed at midnight UTC, so Exchange objects can be collected at any time during the day. However, those objects will be dated on the UTC date they are retrieved.
A worldwide deployment must be tuned in consideration of business activities. To minimize the impact of data collection, tasks must be scheduled to run during off-business hours for the geographic area from which data is collected.
Collection must be planned to complete within a 24 hour UTC cycle. If tracking logs become backlogged and do not complete within 24 hours, collection and subsequent reports will not be accurate.
Consider the time periods when the reports web site will be accessed the most and avoid that time period when scheduling data collection.
You must determine the requirements for gathering the Exchange tracking logs and for gathering the Exchange attributes.
Tracking logs are copied to Task Execution Servers to be analyzed and summarized into useful information for the activity-related reports. The analysis can create a large amount of information to be stored in the database, which should be located near the server doing the processing.
A best practice is to remotely compress the tracking logs and to copy the compressed log files to a central location for processing and storage.
The following diagram provides an optimal design for collecting tracking log files, which can include compression, allowing the log file processing to be executed near the database server.
Exchange attributes are collected and stored with little processing. This information is best collected near the Exchange servers themselves.
The following diagram shows how, by positioning the Task Execution Servers geographically near and by connecting to the Exchange servers that contain the information, you can optimize the amount of time required to perform a data collection.
계열사 지원 사이트에서 Quest *제품*에 대한 온라인 지원 도움말을 볼 수 있습니다. 올바른 *제품* 지원 콘텐츠 및 지원에 연결하려면 계속을 클릭하십시오.
The document was helpful.
평가 결과 선택
I easily found the information I needed.
Quest Software 포털은 더 이상 IE 8, 9, 10을 지원하지 않습니다. 브라우저를 최신 버전의 Internet Explorer나 Chrome으로 업그레이드하는 것이 좋습니다.
IE 11로 업그레이드 여기를 클릭
Chrome으로 업그레이드 여기를 클릭
IE 8, 9 또는 10을 계속 사용할 경우 당사가 제공하는 뛰어난 셀프서비스 기능 모두를 최대한으로 활용하실 수 없습니다.