The Dell Restore Manager (RM) utility can be used to restore the DR Series system software. RM can be used when a non-recoverable hardware or software failure prevents the DR Series system from functioning correctly.
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Recover Appliance—in Recover Appliance mode, RM reinstalls the operating system and attempts to recover the prior system configuration and the data residing in the containers. |
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Factory Reset—in a Factory Reset mode, RM reinstalls the operating system and resets the system configuration back to the original factory state. It is important to note that when doing a factory reset, all of the containers and the data in the containers gets deleted. |
The Restore Manager (RM) utility runs from a USB boot key that contains the RM image, which must first be downloaded from the Quest Support site.
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Using your browser, go to support.quest.com/dr-series, select your specific DR model and then navigate to Software Downloads. |
To transfer the RM image to the USB key on a Linux or Unix system, perform the following:
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To run the Restore Manager (RM) utility, boot the DR Series system using the RM USB key created in Creating the RM USB key).
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During the time when the Power-On Self-Test (POST) screen displays, press F11 to load the Boot Manager. |
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CAUTION: The Factory Reset mode deletes all DR Series data. The Factory Reset mode should only be used when the container data is no longer needed. |
NOTE: After Restore Manager completes, only the administrator account will remain enabled. To re-enable the root or service accounts, see the DR Series system CLI user --enable --user command in the DR Series System Command Line Reference Guide. |
NOTE: If you had previously joined the DR Series system to any Active Directory Services (ADS) domain before running Restore Manager, after it completes you will need to manually rejoin the desired ADS domain. For information about joining an ADS domain, see Configuring Active Directory Settings. |
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