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DR Series Software 4.0.0.3 - Administration Guide

Introducing the DR Series system documentation Introducing the DR Series system Setting up the DR Series system Configuring the DR Series system settings Managing containers Managing replications Monitoring the DR Series system Using GlobalView Configuring and using Rapid NFS and Rapid CIFS Configuring and using Rapid Data Access with NetVault Backup and with vRanger Configuring and using RDA with OST
Understanding RDA with OST Guidelines Terminology Supported RDA with OST software and components Best Practices: RDA with OST and the DR Series System Setting client-side optimization Configuring an LSU Installing the RDA with OST plug-in Configuring DR Series system information using NetBackup Backing Up Data From a DR Series System (NetBackup) Using Backup Exec with a DR Series system (Windows) Understanding the OST CLI commands Understanding RDA with OST Plug-In Diagnostic Logs Collecting Diagnostics Using a Linux Utility Guidelines for Gathering Media Server Information
Configuring and using VTL Configuring and Using Encryption at Rest Support, maintenance, and troubleshooting Supported Ports in a DR Series System

Resetting the Boot LUN Setting in PERC H700 BIOS After Running RM

Resetting the Boot LUN Setting in PERC H700 BIOS After Running RM

In the event that both of the 2.5-inch 300 GB 10K RPM 6 GB/s SAS internal drives (OS) in RAID1 are replaced, you must run the Dell Restore Manager (RM) utility to recover the DR Series system OS drives.

Following the RM recovery process, the boot logical unit number (LUN) has to be reset to VD0 RAID1. The DR Series system unsuccessfully attempts to boot from RAID6 instead of RAID1.

To resolve this issue, reset the Dell PERC H700 BIOS to revise the proper boot order setting to configure the proper boot LUN to be RAID1. To reset the proper LUN boot order, complete the following steps:

1.
Start Restore Manager.
2.
Select Option 1 > Recover My Appliance.
The OS Virtual Disk is created: Warning Code 2002 dialog is displayed.
3.
Click Proceed.
The Operating System installation was successful dialog is displayed.
4.
Click Reboot, and during reboot, press Ctrl+R to enter the PERC BIOS.
The PERC BIOS Configuration Utility page is displayed.
5.
Select Controller 0: PERC H700 in the list.
6.
Press Ctrl+N twice to select the Ctrl Mgmt (Controller Management) tab.
7.
Select Ctrl Mgmt, click Select bootable VD, and select VD 0 as the VD0 RAID1.
8.
Click Apply, and reboot the DR Series system.
The RM Recover My Appliance mode process will then complete.
Parent topic 

Hardware removal or replacement

Hardware removal or replacement

Proper shutdown and startup of the system
DR Series System NVRAM

To properly remove or replace any DR Series system hardware, you must observe and use the best practice shut down and start up procedures. For a comprehensive set of removal and replacement procedures with step-by-step instructions, see the DR Series System Owner’s Manual.

For more information about the best practices, see DR Series System: Proper Shut Down and Start Up and Shutting Down the DR Series System.

 
 
Parent topic 

Proper shutdown and startup of the system

Proper shutdown and startup of the system

Before you attempt to remove or replace any hardware component in the DR Series system, ensure that you observe the following best practices for properly shutting down and starting up the system.

1.
Power off the DR Series system by selecting Shutdown in the Support page of the DR Series system GUI.
For more information, see Shutting Down the DR Series System. Another method you can use to shut down the system is the DR Series system CLI command, system --shutdown.
2.
Allow the DR Series system to complete its power-down process.
When the power-down process has completed, the Power Supply status indicator is unlit.
3.
Disconnect the DR Series system power cables from the electrical power outlet.
4.
Wait an additional period of time (up to 10 minutes), and/or verify that all of the green and amber NVRAM LEDs on the rear panel of the system chassis are unlit.
 
NOTE: If you do not allow the NVRAM super capacitor sufficient time to discharge, the NVRAM status will report DATA LOSS when the DR Series system is subsequently powered up.
5.
Unlatch the latch release lock and slide the DR Series system cover back and away to gain entry to the appliance internal components.
To gain entry to the interior of the DR Series system, remove the cover. For more information, see the DR Series System Owner’s Manual.
6.
Remove and replace the system hardware components as needed.
7.
Replace the cover, and reconnect the system power cables to the electrical power outlet.
8.
Power on the DR Series system by pressing the power-on indicator/power button.
Parent topic 

DR Series System NVRAM

DR Series System NVRAM

NVRAM Backup Failure Recovery
NVRAM Field Replacement

NVRAM is a field replaceable unit (FRU) in the DR Series system (Note: NVRAM is not part of the DR4300e Core system). The super capacitor that powers the NVRAM double-data rate (DDR) memory must be able to move its contents to the solid-state drive (SSD) during a power loss.

This data transfer requires maintaining the power to run the system for 3 minutes of operation (normally, it only takes approximately one minute). If a problem occurs during the data backup to the SSD, the subsequent system reboot detects this. NVRAM can experience backup failure when the following occurs:

•
The NVRAM failed to backup the data during the power shutdown
•
The super capacitor did not maintain sufficient power to backup the DDR contents into the SSD.
•
The NVRAM/SSD encountered an end-of-line (EOL) or another error.

If any of these conditions occur, the NVRAM requires either a failure recovery or a replacement.

 
NOTE: Quest recommends the following supported method for flushing DR Series system data from the NVRAM to the RAID6 before replacing the NVRAM by using either of the following DR Series system CLI commands: system --shutdown or system --reboot.
 
NOTE: If you need to remove or replace the NVRAM in the DR Series system, see the topics, Shutting Down the DR Series System and NVRAM Field Replacement.
 
 
Parent topic 
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