On Demand License Management Current - User Guide

Prerequisites for Licenses

On Demand uses data from the Microsoft Entra tenant that is associated with your Microsoft 365 environment. This Microsoft Entra tenant must be added to Quest On Demand. To manage your tenants in On Demand, see:

The basic Licenses reporting features are available to all On Demand users. To view and use all the features of Licenses, you must have:

Viewing available tenants and their status

Licenses uses the Microsoft Entra tenant associated with your Microsoft 365 services. To view your tenants, select Tenants in the navigation panel on the left. The Tenant page displays a list of tenants that have been added to an On Demand organization. If the page is empty, you must add a tenant.

To add a tenant, click Add tenant. For more information, click the help icon to see the Tenant management section in the On Demand Global Settings User Guide.

CAUTION: Adding a tenant to multiple organizations. Adding the same tenant to multiple organizations can result in conflicting application of polices and settings. When using multiple organizations to manage a tenant, the organization administrators must coordinate their management activities.

Granting Admin consents

To provide license information, Licenses needs Microsoft administrator consent to access the associated Microsoft Entra tenant. The administrator needs only to consent to the minimal set of rights to read license information. The specific rights are shown during the admin consent process.

To open the Admin Consent status page, click Tenants in the navigation page and click Edit Consents on the tenant tile.

On the Admin Consent status page, you can view the module admin consent status for each tenant you have added. When a tenant is first added, On Demand requests Basic (uses base) admin consent permissions.

By default, Licenses uses the Basic permission set. Note that if you are an existing On Demand customer and you have purchased a Licenses subscription, you might be required to regrant consent.

For additional Licenses features, you must grant additional permissions over the Basic permissions.

For example, to see information about whether your users can perform a self-service purchase of the Power Platform license products (such as Power Apps, Power BI Pro, and Power Automate), you must grant consent for Self Service License Reporting.

Prerequisite for reporting usage data

Usage data will be missing or incorrect in the Licenses reports unless you clear the Microsoft default setting that anonymizes user-level data.

As of September 1, 2021, Microsoft changed user report settings to anonymize user-level data by default. As a result, the Licenses reports will show incorrect or missing usage data including license activity and user activity.

To include license and user activity data in the Licenses reports, do the following steps:

For details, see the following article: https://docs.microsoft.com/en-us/office365/troubleshoot/miscellaneous/reports-show-anonymous-user-name

NOTE: When you change the setting to turn off user-level data anonymization, the change is not in effect until On Demand synchronization with the tenant has occurred. Synchronization can take up to six hours.