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KACE Systems Deployment Appliance 9.2 Common Documents - Release Notes

Prepare for the update

Prepare for the update

Before you update the KACE Systems Deployment Appliance, verify that your appliance meets the following requirements:
•
Current version: The minimum version required for installing the KACE Systems Deployment Appliance 9.2 is the latest 9.1 version (9.1.178). To check the version number of your appliance, log in to the KACE Systems Deployment Appliance, then click the About Appliance icon. If your appliance is running an earlier version, you must update to the listed version before proceeding with the 9.2 installation.
•
Disk space: The KACE Systems Deployment Appliance must have more than 20 percent free disk space available.

Additional recommendations:

•
Allow plenty of time: If you have a large database, more than 150 MB in size, the update process can take several hours.
•
Back up before you start: Export all items on your appliance using the instructions provided in the following Knowledge Base articles:
◦
KACE Systems Deployment Appliance Backup Best Practices
◦
How to back up a KACE Systems Deployment Appliance
•
Enable SSH: Enable SSH in the Security Settings section of the KACE Systems Deployment Appliance Administrator Console.
•
Reboot the KACE Systems Deployment Appliance server: On the Appliance Maintenance Settings page, reboot the KACE Systems Deployment Appliance server prior to updating.

Update the appliance using an advertised update

Update the appliance using an advertised update

You can update the appliance using an update that is advertised on the appliance Dashboard page or on the Appliance Maintenance page of the Administrator Console.

* 
CAUTION: Never manually reboot the appliance during an update.
1.
Export all items on your KACE Systems Deployment Appliance using the instructions provided in the following Knowledge Base articles:
◦
KACE Systems Deployment Appliance Backup Best Practices
◦
How to back up a KACE Systems Deployment Appliance
2.
On the left navigation bar, click Settings to expand the menu, then click Appliance Maintenance, to display the Appliance Maintenance page. Scroll to the bottom of the page and click Reboot. Click Yes in the Confirmation dialog to restart the server.
3.
On the left navigation bar, click Settings to expand the menu, then click Appliance Maintenance to display the Appliance Maintenance page.
4.
Click Apply Update to initiate the upgrade process.
The time required to update the appliance varies depending on the content present on the KACE Systems Deployment Appliance, do not manually hard shut down the appliance. Also, the appliance reboots automatically (potentially several times) during the upgrade process until it is complete.
5.
Click Check for Server updates.
The appliance reboots automatically when the upgrade is complete.

Upload and apply an update manually

Upload and apply an update manually

If you have an update file from Quest KACE, you can upload that file manually to update the appliance.

* 
CAUTION: Never manually reboot the appliance during an update.
1.
Export all items on your KACE Systems Deployment Appliance using the instructions provided in the following Knowledge Base articles:
◦
KACE Systems Deployment Appliance Backup Best Practices
◦
How to back up a KACE Systems Deployment Appliance
2.
Using your customer login credentials, log in to the Quest website at https://support.quest.com/kace-systems-deployment-appliance/download-new-releases, download the KACE Systems Deployment Appliance Server 9.2 Update, and save the file locally.
3.
Log in to the Administrator Console.
4.
On the left navigation bar, click Settings to expand the section, then click Appliance Maintenance to display the Appliance Maintenance page.
5.
Under KACE SDA Updates > Manual Updates, click Browse to select the update file, then click Open.
6.
Click Update Server.
The time required to update the appliance varies depending on the content present on the KACE Systems Deployment Appliance, do not manually hard shut down the appliance. Also, the appliance reboots automatically (potentially several times) during the upgrade process until it is complete.

More resources

More resources

Additional information is available from the following:

•
Online product documentation (https://support.quest.com/technical-documents)
◦
Technical specifications: Information on the minimum requirements for installing or upgrading to the latest version of the product: http://support.quest.com/technical-documents/kace-systems-deployment-appliance/9.2-common-documents/technical-specifications-for-virtual-appliances/
◦
Administrator guide: Instructions for setting up and using the appliance. Go to http://support.quest.com/technical-documents/kace-systems-deployment-appliance/9.2-common-documents/administrator-guide/ to view documentation for the latest release.
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