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Foglight for Hyper-V 6.3.0 - User Guide

About Hyper-V Monitoring in Foglight Evolve Cloud Agent administration Performance investigation with the Hyper-V Explorer Hyper-V Monitoring in Foglight Evolve Cloud alarms Appendix: Hyper-V Agent error codes

Administration area

The Administration area contains links to administrative tasks that you can initiate from this tab:

•
Rule Configurations: Sets the level of alarms that the system generates, stores, and displays.
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Agents: Review existing Hyper-V/SOFS/SCVMM object instances. For more information, see Agents view commands.
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Advanced Options: Review and delete Hyper-V object instances that are no longer needed. For more information, see Reviewing object instances and deleting expired data.

Agents view commands

The Agents view shows a list of existing agent instances and a set of agent management commands at the top of the list. Use it to verify that your agents are collecting data from the monitored environment.

The following commands are available:

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Add: Starts a workflow for creating new agent instances. For more information, see Configuring monitoring agents.
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Refresh: Refreshes the list of agent instances and their states.
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Activate: Activates one or more selected agent instances. Activating an agent instance starts the agent process on the machine on which the agent is installed.
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Deactivate: Deactivates one or more selected agent instances. Deactivating an agent stops the agent process on the machine on which the agent is installed.
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Start Data Collection: Starts the data collection for one or more selected agent instances. Starting an agent’s data collection causes the agent to begin monitoring the Hyper-V server and to send the collected metrics back to the Management Server.
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Stop Data Collection: Stops the data collection for one or more selected agent instances. Stopping an agent’s data collection causes the agent to stop monitoring the Hyper-V server.
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Edit Properties: Starts a workflow for editing the properties of one or more selected agent instances. Each agent comes with a set of properties that it uses to configure its correct running state. For more information, see Configuring agent properties.
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Remove: Deletes the selected agent instance.
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Update Agent: Updates the agent package to the latest version. For more information, see the Installing and Configuring Foglight for Storage Management Guide.
 
* 
IMPORTANT: Updating the agent package using this command generates the previously existing credentials. However, if you update the agent package by re-deploying its .gar file through the Agent Status page, the credentials need to be re-created. To do that, select an agent instance, click Edit Properties, and configure the required credentials on the Credentials tab of the Edit Tab Manager dialog box.
Figure 3. Edit Tab Manager dialog box

To perform any of the available commands, select one or more check boxes in the left-most column and click the appropriate button. For example, to start an agent’s data collection, select the check box in the agent row and click Start Data Collection.

Agent tabs

The Agents area contains three tabs: Hyper-V Agents, SCVMM Agents, and SOFS Agents. Each tab displays a list of the existing Hyper-V, SCVMM, or SOFS Agent instances and shows their status. Use it to verify if your agents are collecting data from the monitored environment.

Figure 4. Agents view

 
Table 1. Description of the View
Data displayed
•
Active. Indicates if the Hyper-V Agent process is running.
 
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Agent Name. The name of the Hyper-V Agent instance.
 
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Agent Version. Indicates if the agent is running the latest version of the agent package (), or it needs to be updated ().
 
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Alarms. The total numbers of Warning, Critical, and Fatal alarms.
 
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Data Collection. Indicates if the Hyper-V Agent is collecting data from the monitored environment.
 
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Download Log. Allows you to download the agent log file.
 
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Edit Properties. Allows you to edit the agent’s properties.
 
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Foglight Agent Manager Host. The name of the machine on which the Foglight Evolve Cloud™ Agent Manager and the Hyper-V Agent process are running.
 
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Hyper-V Server (Hyper-V Agents tab only). The name of the monitored Hyper-V® server.
 
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SCVMM Server (SCVMM Agents tab only). The name of the monitored Hyper-V Virtual Machine Manager.
 
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SOFS Server (SOFS Agents tab only). The name of the monitored SOFS server.

Configuring monitoring agents

Hyper-V Monitoring in Foglight® Evolve Cloud uses the Hyper-V, SCVMM, and SOFS agents to collect information about your virtual environment:

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Hyper-V Agents collect information from monitored Hyper-V servers. A Hyper-V server is a physical component required to begin building a virtual infrastructure. Hyper-V servers provide hypervisor-based architecture for controlling and managing resources for the virtual machines that run on it.
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SCVMM Agents collect information from Virtual Machine Managers (VMM). A VMM allows you to manage host, networking, and storage resources when creating and deploying virtual machines to virtual clouds.
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SOFS Agents collect information from monitored SOFS servers. A SOFS server is a Windows Server cluster with some form of shared storage. SOFS servers provide highly available file-based storage for applications and general use.

When Hyper-V, SCVMM, and SOFS agent packages are successfully deployed, you can create agent instances, activate them, and start their data collection. To perform these steps in a single operation for one or more monitored hosts, use the Agents area on the Hyper-V Configuration dashboard.

When you add an agent instance, the agent process is created on the Agent Manager host. Activating the agent instance starts that agent process. When you start an agent’s data collection, the agent process starts collecting data from the monitored host and to sends it to Hyper-V Monitoring in Foglight Evolve Cloud.

To create, activate agent instances, and start their data collection:
1
Log in to the Foglight Evolve Cloud browser interface.
2
On the navigation panel, under Dashboards, choose Hyper-V > Hyper-V Agent Administration.
Figure 5. Hyper-V Agent Administration dashboard
3
On the Administration tab, under Agents, open the Hyper-V Agents, the SCVMM Agents tab, or the SOFS Agents tab, as required.
4
Click Add to launch the Agent Setup wizard.
The Agent Setup wizard appears, showing the Prepare page.
5
Review the information on this page.
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If you want to configure WinRM settings automatically, download the appropriate script, and follow the instructions provided with the scripts.
•
To configure these settings manually, see the Agent Manager Guide.
When done, click Next.
The Agent Setup wizard refreshes, showing the Select FglAM Client page. The page shows a list of all hosts that already have the Agent Manager installed and running, and to which you can deploy the Hyper-V Agent package.
6
Select the Agent Manager on which you want to create the Hyper-V Agent instance, and click Next.
7
Hyper-V Agents only. On the Discover or Manual page that appears, you can indicate if you want to manually specify the Hyper-V Server that you want to monitor, or to choose between the servers running in a given domain.
Select one of the following options:
Discover. Select this option if you want to choose from the available Hyper-V Servers running in the desired domain. Click Next and proceed to Step a.
Manual. Select this option if you want to manually specify the name of the Hyper-V Server. Click Next and proceed to Step b.
a
Discovering Hyper-V Servers only. On the Enter Domain Credentials page that appears, specify the information needed to search for the running Hyper-V Servers.
a
Provide the following information, and then click Next.
•
Domain: Type the fully qualified name of a domain to search for the Hyper-V Server. For example, myDomain.com.
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User: Type the user name to be used by the agent to be used to query Active Directory on the selected domain using the syntax Domain\UserName. For example, myDomain\jsmith.
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Password: Type the password associated with the above user name.
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Enable SSL for LDAP. Select this option to enable SSL for LDAP connection.
* 
NOTE: In FIPS-compliant mode, you need to import the CA certificate or the self-signed certificate to the KeyStore of FMS to use this option. For more information, see Managing certificates for FMS .
The Agent Setup wizard refreshes, showing the Select Servers page. The page shows a list of all Hyper-V servers that you have access to, based on the domain name and user credentials you provided in this step.
b
Select one or more Hyper-V Servers that you want to monitor and click Next.
The Agent Setup wizard refreshes, showing the Agent Properties page.
c
By default, the options for collecting CPU, disk, memory, and network metrics are selected. Review these settings, and make any changes, if required. When done, click Next.
d
Proceed to Step c.
b
Manually specifying a Hyper-V Server only. On the Manual Agent Properties page that appears, specify the information needed to search for the running Hyper-V servers.
Click Next.
c
On the Credential Verification page that appears, review the existing set of credentials. If the wizard determines that the selected Agent Manager has any credentials configured for the host on which the Hyper-V Server is running, they appear listed on this page.
8
SCVMM Agents only. On the Input Agent Properties page that appears, type the name of the SCVMM server, and click Next.
9
On the Credentials Verification page that appears, select one of the following options:
•
Do not configure a credential: Select this option if you want to configure the credential for this resource at a later time. Click Next and continue with Step 12.
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Add host(s) to a new credential: Select this option if you want to add the host to a new credential. This option is suitable if none of the existing credentials have the connection details needed to access the new host. Click Next and continue with Step 10.
•
Add host(s) to an existing credential: Select this option if you want to add the host to an existing credential. This option is suitable if an existing credential has the security data needed to access the new host, but you need to edit its resource mappings to include this host. Click Next and continue with Step 11.
 
* 
IMPORTANT: Credentials are security data that provide the Infrastructure agent with the permission to monitor system resources, such as a host or a range of hosts.
10
Create a new credential.
a
On the Credential Type page that appears, select the credential type from the available options.
b
Click Next.
The Credential Properties page appears.
c
On the Credential Properties page, type the required properties, and click Next.
The Credential Name and Lockbox page appears.
d
On the Credential Name and Lockbox page, provide a name to uniquely identify the credential, and select a lockbox in which you want to keep the credential. A lockbox can be used to group credentials for access and/or security. In smaller Foglight Evolve Cloud installations, using the default System lockbox should be sufficient.
 
* 
NOTE: If a lockbox is password protected and is not released to the target Foglight Agent Manager, you can provide the lockbox password on the last page of the wizard.
Click Next.
The Resource Mapping page appears.
e
On the Resource Mapping page, indicate which hosts you want to associate with this credential. Click Next.
The Policies page appears.
f
Optional—On the Policies page, define one or more policies for this credential. A policy defines the number of times a credential can be used, the number of allowed authentication failures, the time range during which the credential is valid, or the length of time the credential data can be cached on the client. For example, you can specify the number of times the credential can be used, or the time period during which it can be used. For complete information about the available credential policies, see the Administration and Configuration Help.
g
Click Next and proceed to Step 12.
11
Use an existing credential.
a
On the Credential page that appears, select an existing credential to contain this host.
b
Click Next.
The Resource Mapping page appears.
c
On the Resource Mapping page, indicate which hosts you want to associate with this credential. You can either select the host that you are about to start monitoring, all monitored hosts, or hosts whose name contains a specific text string.
d
Click Next and proceed to Step 12.
12
On the Connectivity Diagnostic page that appears, select the Hyper-V servers you want to diagnose connectivity and click Next to perform diagnostic. If no connectivity diagnostic is required, unselect any Hyper-V servers and click Next.
Wait for a few seconds until the Connectivity Diagnostic Result page appears. Click the Diagnostic Result and the Connectivity Diagnostic Result Detail page appears. Click on the failed items to see the possible reasons.
Click Next after connectivity diagnostic completes.
13
On the Summary page that appears, review the information provided about the host and the monitoring agent.
14
Click Finish.
The new host is added to the Hosts dashboard after a short delay. The monitoring agent is created. If the operation is successful, the Agent Setup message box appears. Review the information and close the message box.
The agent instances created to monitor the new host appear on the Administration tab, in the Agents area.
Close the dialog box. The Agent Management dashboard refreshes, showing the newly created Hyper-V Agent in the list.
15
If required, reconfigure the agent properties or credentials. For example, you can specify the name of the monitored Hyper-V server or the authentication schema.
When an agent connects to the Management Server, it is provided with sets of properties that it uses to configure its correct running state. Hyper-V Monitoring in Foglight Evolve Cloud stores agent properties on the Management Server.
a
Select an agent and click Edit Properties.
The Edit Agent Tab Manager dialog box appears, showing the Hyper-V Agent properties on the Agent Properties tab.
 
* 
NOTE: When multiple agents are selected, you can only edit the properties that are common to all selected agents.
b
Review and edit the agent properties, as required.
For additional information about these properties, see Setting the Hyper-V Agent Configuration properties .
c
Open the Credentials tab, and review the available credentials.
d
If required, you can create a new credential for this agent, or associate it with an existing credential.
•
New credentials. Click New Credential and use the Create Credential Wizard that appears to provide the required information. For more details, see Step 10.
•
Existing credentials. Click Add to Existing Credential and use the Create Credential Wizard that appears to provide the required information. For more details, see Step 11.
16
Activate one or more agents.
On the Agent Management dashboard, select the agents that you want to activate and click Activate.
17
Start the data collection for one or more agents.
On the Agent Management dashboard, select the agents whose data collection you want to start and click Start Data Collection.
18
Click Refresh.
The Active and Data Collection columns show green check marks indicating that the agents are active and collecting data.
If the agent unexpectedly fails or stops, this is an indicator of an incorrect configuration. Unknown host names or invalid WinRM configuration can cause the agent to fail. Incorrect configuration causes the agent to stop. If this happens, the agent generates an observation containing a message with more information about the failure.You can view the message contents in the Data Browser. For example, to find out any massages related to the Hyper-V Agent, in the Data Browser, navigate to Hyper-V > Hyper-V Agents > <Hyper-V Agent instance> > Messages > History > <message>. For more information about the Data Browser, see the Data Model Guide.
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