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MessageStats 7.8.1 - Report Pack for Lync & Skype for Business User Guide

About This Guide Installing the Report Pack Configuring MessageStats for Lync Managing your Database Using the Lync and Skype for Business Reports Appendix A: Configuring RPC through a Firewall

2. Installing the Monitoring and Archiving Roles

After you extract the .iso file on the Lync server on which you want to install the monitoring and archiving server roles, you can run the appropriate .msi files to install the roles.

To install the monitoring server role on the Lync server
1
Navigate to the following file path:
\Setup\amd64\Setup\monitoringserver.msi
2
Double-click the monitoringserver.msi file.
3
Follow the steps in the wizard to complete the installation.
To install the archiving server role on the Lync server
1
Navigate to the following file path:
\Setup\amd64\Setup\archservice.msi
2
Double-click the archservice.msi file.
3
Follow the steps in the wizard to complete the installation.

3. Enabling Call Detail Recording (CDR)

3. Enabling Call Detail Recording (CDR)

For your Lync server, you enable call detail recording (CDR) by setting the global properties for the associated forest. CDRs are logs of usage statistics from conferences, instant messaging, and phone sessions that take place across your Lync servers.

To enable CDR on your Lync server
1
In the Start menu, select Lync Server Control Panel.
2
Select Monitoring and Archiving in the list on the left side of the panel.
3
Click the Call Detail Recording tab.
4
Double-click Global.
5
Select the following check box:
•
Enable monitoring of call detail recordings (CDRs)

4. Enabling and Configuring Archiving (Optional)

You can set the archiving policies that specify that size statistics must be kept. In the report pack, this information appears in the IM (instant messaging) reports in insertable columns.

To set archiving policy on your Lync server
1
In the Start menu, select Lync Server Control Panel.
2
Select Monitoring and Archiving in the list on the left side of the panel.
3
Click the Archiving Policy tab.
4
Double-click Global.
5
Select the following check boxes:
•
Archive internal communications
•
Archive external communications
6
In the main pane, select the Archiving Configuration tab.
7
Double-click Global.
8
Under Archiving setting, select Archive IM sessions from the list.
The Archive IM sessions option is the maximum setting needed by the report pack. You can select the Archive IM and web conferencing sessions option if you need to archive additional information about web conferencing sessions for other purposes.

5. Starting the Monitoring and Archiving Services

After you have enabled and configured monitoring and archiving, you must start the monitoring and archiving services.

To start services on your Lync server
1
In the Start menu, select Lync Server Control Panel.
2
Select Topology in the list on the left side of the panel.
3
Click the Status tab and select the appropriate Lync server.
4
Select Action | Start all services.
You can verify that the monitoring and archiving services have started using the Services MMC tool or using Services Manager.
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