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NetVault 13.0.3 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors Safe Mode in NetVault

Disabling tenant

Tenant will not be able to login in NetVault, once the tenant account is disabled.

To disable a tenant account:
1
In the Navigation pane, click Manage Tenants.
2
On the Manage Tenants page, select the tenant, and click Disable.
3
In the confirmation dialog box, click Disable Tenant to restrict tenant account to login in NetVault Server.

Monitoring events and configuring notifications

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About NetVault events
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About notification methods
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Event classes
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Events types
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Role-based access to view events

About NetVault events

An event can be described as any significant occurrence in the NetVault system. It can indicate a problem that requires your response or a condition that you want to be notified about. Events can be predefined or user-defined. MSP administrator, Tenant administrator, and Tenant users can monitor events for their respective scope to work which are owned by the them. These users are restricted to view and monitor each others event activities.

Events are recorded in event logs. You can view event log messages from the View Events page. Event logs can be used to track activities or respond to problems or errors reported by the system.

Predefined events

NetVault includes a set of predefined events, which are associated with various job-related and non‑job‑related occurrences in the system. The predefined events are organized into different categories or classes. Each category or class includes one or more event types. For information about predefined event classes and event types, see Event classes and Events types.

About notification methods

You can use user notification profile to send notifications when an event occurs in NetVault.

User notification profile

MSP administrator can set up a notification profile for tenant users by assigning notifications to respective tenant user AD group when event occurs. See Setting up notification profile for more information.

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