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MessageStats 7.8 - Quick Start Guide

About This Guide Requirements for Installing the MessageStats Components Prerequisites for Gathering from Microsoft Exchange Planning a MessageStats Installation Appendix A: IIS Configuration Issues

Performing a Custom Installation

The custom installation permits you to install combinations of MessageStats components in multiple computers. Typically, you install a single instance of each component, but you may plan to distribute Task Execution Servers regionally to optimize data collection.

If you plan to run all components except the database in a single computer, see Performing a Complete Installation .

You must manually copy the installation files to each computer where you intend to install MessageStats components. You can use Remote Desktop to run the installer on the remote computers.

Installation Order for Distributed Components

As long as you have a plan for where MessageStats components will be installed, you have some flexibility as to the order in which this installation takes place. Some components need to know where other components are located, but those other components may not need to be previously installed.

Normally, MessageStats components are installed in the following order:

1
MessageStats Database
2
MessageStats Reports
MessageStats Server
3
MessageStats Scheduler Service
4
MessageStats Task Execution Servers and Consoles

This order is recommended because the Database must be installed before the Scheduler and before Reports. Also, the Scheduler must be installed before the Task Execution Servers.

This flexible installation permits you to group components. The only limitation is that if you want a Task Execution Server to be co-located with the Database, you also must install the Scheduler on the same computer. But in a custom installation, you will normally install the Database separately.

Using the Installer

When you click Custom as the installation type, you select the components that you want to install on the local server. By default, all components are selected. You must deselect components that are to be installed in other computers.

The components that comprise the MessageStats Server (task execution server, scheduler, and console) are grouped under the MessageStats Server. You can select them together, or expand the installer tree and select one or two individual components to install on the local computer.

 
Table 3. Installation options that determine which components are installed on the local computer.
Icon
Text
Action

Will be installed on local hard drive

All components of the selected feature are installed.

NOTE: If you are installing a remote database, you can select this option and specify the remote SQL server on the next dialog.

Entire feature will be installed on local hard drive

All components of the selected feature are installed.

NOTE: The option performs the same installation as the Will be installed on local hard drive option. Use the Will be installed on local hard drive option instead.

Entire feature will be unavailable

The selected feature is not installed in the local computer.

As an example, if you are installing the MessageStats Reports and the entire MessageStats Server on the local computer, you must select both during a single installation, as follows:

•
Set MessageStats Server to Will be installed on local hard drive.
•
Set Database to Entire feature will be unavailable.
•
Set MessageStats Reports to Will be installed on local hard drive.

In this scenario, you would have installed the database on the remote computer before installing the Reports and the MessageStats Server together on the local computer.

If you are installing more than one component on the local computer, you must select and install them at one time. If you install one component, and then rerun the installer to try to add another component to the same computer, MessageStats only allows you to remove the first component.

Installing the MessageStats Database

Before you install the MessageStats Database, ensure the following:

•
All MessageStats Database minimum requirements are met. For more information, see MessageStats Database Minimum Requirements and Installation Rights .
•
An SQL Server is installed on the same computer.

When you install the MessageStats database, MessageStats automatically configures the database to use Windows authentication. If you have the MessageStats database and the MessageStats reports web site installed on different computers, it is recommended that you use SQL authentication.

Windows Authentication mode cannot handle the credential hopping that occurs in a distributed topology unless Kerberos delegation is configured. If you want to use Windows authentication and Kerberos for a distributed installation, see the section titled “Deploying a Distributed Installation Using Windows Authentication” in the MessageStats Deployment Guide.

Also, in some environments, you might not be able to run the MessageStats installer on the SQL server due to security considerations. In this case, you can manually install the database using a SQL script that is provided in the SQL folder of the MessageStats installation folder. For more information see the section titled “Manually Creating the MessageStats Database in a Distributed Installation” in the MessageStats Deployment Guide.

To install the MessageStats Database
1
Log on to the computer using local administration privileges.
The local account must be a member of the local administrator group or the Domain administrator group.
2
Double-click the autorun.exe file and select Install.
3
Click the Install button under Quest MessageStats.
4
In the Install wizard welcome page, click Next.
5
Read the license agreement and select the I accept the terms in the license agreement check box and click Next.
You must select the check box to activate the Next button.
6
Click Next to accept the default installation folder.
7
Select Custom install type.
8
Click on the individual features to set the following:
•
Set MessageStats Server to Entire feature will be unavailable.
•
Set Database to Will be installed on local hard drive.
•
Set Reports to Entire feature will be unavailable.
9
Click Next.
10
Confirm or specify the MessageStats Database server location and click Next.
You must specify the SQL instance name if one of the following situations applies:
•
You are using SQL Express (MyServer/ SQLEXPRESS).
•
You are not using the default SQL instance.
•
You have more than one SQL instance.
11
Enter the service name that is logged onto the local computer in the format Domain \ User name.
12
Click Install.
After installation, MessageStats performs some configuration using the setup wizard.
13
In the setup wizard welcome page and click Next.
14
Enter the following information in the Database Configuration Settings screen:
 
Table 4. Database configuration settings.

Element

Description

MSDE/ SQL Server

Indicates the location of the MessageStats Database Server. This field defaults to the local server.

When installing the MessageStats database, you must specify the SQL instance name (Server Name/ Instance Name) if one of the following situations applies:

•
You are using SQL Express (MyServer/ SQLEXPRESS).
•
You are not using the default SQL instance.
•
You have more than one SQL instance.

Database Name

Indicates the name of the database where you intend to store the tracking log and mailbox statistic data. This field is read-only.

Migrate previous build

Not available for new database installations.

Advanced Details

For new database installations, you can select the Advanced Details check box to configure database and log file size and growth rate parameters.

Clear the Advanced Details check box to skip this action and select a database size level instead.

15
Click Next.
16
If you did not select Advanced Details, select a database size level and click Next. Go to Step 18.
17
In the Database File Settings tab, specify the database path, size, growth rate parameters, and collation name.
In the Log File Settings tab, specify log file name, log file size and growth rate parameters.
Click Next.
18
Review the summary of selected options and click Start.
19
Review the installation results.
20
Click Finish.
A reboot may be required to complete the installation.
21
Click Done to exit.
The installation results that you review on the last page of the wizard are appended to the Qinstaller.log after you click Done.

Installing MessageStats Reports

Before you install MessageStats Reports, ensure the following:

•
The MessageStats Database has been installed.
•
All MessageStats Reports minimum requirements are met. For more information, see MessageStats Reports Minimum Requirements and Installation Rights .
•
An IIS server is installed on the same computer.
To install MessageStats Reports
1
Log on to the computer using the MessageStats service account.
2
Double-click the autorun.exe file and select Install.
3
Click the Install button under Quest MessageStats.
4
In the Install wizard welcome page, click Next.
5
Read the license agreement and select the I accept the terms in the license agreement check box and click Next.
You must select the check box to activate the Next button.
6
Click Next to accept the default installation folder.
7
Select Custom install type.
8
Click on the individual features to set the following:
•
Set MessageStats Server to Entire feature will be unavailable.
•
Set Database to Entire feature will be unavailable.
•
Set Reports to Will be installed on local hard drive.
9
Click Next.
10
Enter the computer name where you installed the database.
Verify the local computer name (where you are presently installing MessageStats Reports).
Click Next.
11
Indicate if you want to use the default web site or a different web site and click Next.
12
Enter the mail server name used to send subscription notifications, and the name to appear in the originators field, and click Next.
If you do not complete the subscription configuration during installation, you can define the mail server and originator in MessageStats Reports using the Configure Subscriptions option.
13
Enter the service name that is logged on to the local computer in the following format: Domain\Username.
14
Click Install.
15
Click Finish to exit the installation wizard.
A reboot of this computer is required to complete the installation.

Installing the MessageStats Server or Scheduler component

Use this procedure to install the entire MessageStats Server or just the Scheduler Service.

Before you install the MessageStats Server, ensure that:

•
All MessageStats Server minimum requirements are met. These prerequisites include specific requirements to allow MessageStats to gather from Microsoft Exchange environments. For information about minimum requirements, see MessageStats Server Minimum Requirements and also Prerequisites for Gathering from Microsoft Exchange .
•
The MessageStats Database and MessageStats Reports components have been installed on their respective servers.
To install the MessageStats Server or Scheduler Service
1
Log on to the computer using the MessageStats service account.
2
Double-click the autorun.exe file and select Install.
3
Click the Install button under Quest MessageStats.
4
In the Install wizard welcome page, click Next.
5
Read the license agreement and select the I accept the terms in the license agreement check box and click Next.
You must select the check box to activate the Next button.
6
Click Next to accept the default installation folder.
7
Select Custom install type.
8
For a complete MessageStats Server installation, click on the individual features to set the following:
•
Set MessageStats Server to Will be installed on local hard drive.
•
Set Database to Entire feature will be unavailable.
•
Set Reports to Entire feature will be unavailable.
- OR -
For a Scheduler Service only installation, click on the individual features to set the following:
•
Set MMC Client Console to Entire feature will be unavailable.
•
Set Scheduler to Will be installed on local hard drive.
•
Set Task Processors to Entire feature will be unavailable.
•
Set Database to Entire feature will be unavailable.
•
Set MessageStats Reports to Entire feature will be unavailable.
9
Click Next.
10
Enter the computer name on which you previously installed the MessageStats Database.
Enter the computer name where you previously installed the MessageStats Reports.
Click Next.
11
Verify the local computer name where the MessageStats Server will be installed and click Next.
12
If installing a complete MessageStats Server, indicate if the folder to which the MessageStats log files are copied is shared.
You must share this directory to run MessageStats from a remote console.
Click Next to advance to the Services Setup window.
13
Enter your domain username and password.
14
Click Install.
15
Click Finish to exit the installation wizard.
A reboot may be required to complete the installation.
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