Contacting the Rapid Recovery License Portal server
The Rapid Recovery Core frequently contacts the Rapid Recovery License Portal to remain current with any changes made in your licensing.
For non-trial licenses, the Rapid Recovery Core contacts the license portal once every hour. If the Core cannot reach the license portal after a 10-day grace period, the Core stops taking snapshots.
Typically, communication with the license portal server occurs automatically at designated intervals; however, you can initiate communication on-demand.
Complete the steps in this procedure to contact the license portal server.
- Navigate to the Rapid Recovery Core Console.
- On the icon bar, click
(Settings) , and then scroll down on the right side of the Settings page until you can see the License Server heading.
- From the License Server area, click Contact Now.
Viewing license information on a machine
You can view current license status information for a machine protected on the Rapid Recovery Core.
- From the Rapid Recovery Core Console, under Protected Machines, click the machine that you want to modify.
The Summary page for the selected machine appears.
- Click the Settings menu.
The Settings page appears, showing configuration settings for the selected machine.
- Click the Licensing link to scroll down to the Licensing Details section of the Settings page.
The page refreshes, showing machine-specific licensing settings.