Rapid Recovery 6.3 - User Guide

Using UltraVNC for remote access

Creating a boot CD ISO image

1. From the Rapid Recovery Core Console where the server you need to restore is protected, in the icon bar, click the (More) menu, and then click Boot CDs.
2. On the Boot CDs page, click + Create Boot CD.
   The Create Boot CD dialog box displays.
3. In the Create Boot CD dialog box, in the Output path text box, enter the path in which you want to store the boot CD ISO image. For example, to create a boot CD for a protected machine named Protected Machine 1, enter the path C:\ProgramData\AppRecovery\Boot CDs\ProtectedMachine1-BootCD.iso.

   NOTE: If you want to store the image on a shared drive which has insufficient disk space, you can create a disk as needed in the path; for example, F:\filename.iso.

   NOTE: The file extension must be .iso. When specifying the path, use only alphanumeric characters, the hyphen, the backslash (only as a path delimiter), and the period (only to separate host names and domains). The letters a to z are not case sensitive. Do not use spaces in the name of the boot CD image. No other symbols or punctuation characters are permitted.

4. Under Connection Options, do one of the following:
   • To obtain the IP address dynamically using Dynamic Host Configuration Protocol (DHCP), select Obtain IP address automatically.
   • To specify a static IP address for connecting to the URC on the BMR target, select Use the following IP address, and then enter the information described in the following table.

     Table 140: Network connection options

     Option	Description
     IP address	The IP address for the restored machine.
     Subnet mask	The subnet mask for the restored machine.
     Default gateway	Specify the default gateway for the restored machine.
     DNS server	Specify the domain name server for the restored machine.

     NOTE: You must specify all four of these parameters.

5. UltraVNC is a third-party utility that lets you manage the URC remotely. If you require remote access to the recovery console, and you have UltraVNC installed, under UltraVNC Options, select Add UltraVNC, and then enter the information described in the following table.

   Table 141: UltraVNC connection credentials

   Option	Description
   UltraVNC password	Define a password. You must enter this password to connect from the boot CD using UltraVNC.
   UltraVNC port	The port you want to use to connect to the BMR target. The default port is 5900.

6. If you plan to restore to dissimilar hardware, inject the appropriate storage controller and other drivers for your target system by completing the following steps:
   1. Download the drivers from the server manufacturer’s website and unpack them.
   2. Compress each driver into a .zip file using an appropriate compression utility (for example, WinZip).
   3. In the Create Boot CD dialog box, in the Drivers pane, click Add an Archive of Drivers.

      The Choose File to Upload dialog box appears.

   4. From the dialog box, navigate through the filing system to locate the compressed driver file. Select the file, and then click Open.

      The Choose File to Upload dialog box closes. The driver file you selected appears in the Drivers pane of the Create Boot CD dialog box.

   5. Repeat step c and step d, as appropriate, until you add all necessary drivers.
   6. In the Drivers pane, select the drivers that you want to inject.

   NOTE: Automatic driver injection is supported by Windows 8.1 and higher, and Windows Server 2012 R2 and higher. If creating a boot CD ISO image for earlier versions of Windows, manually save drivers to C:\Program Files\AppRecovery\Core\BootCdKit\Drivers\.

   For more information about injecting drivers, see Understanding driver injection in a boot CD.

7. Click Create Boot CD.

   Rapid Recovery creates the boot CD and saves it with the file name you provided.

8. To monitor the progress of this task, go to the icon bar and click the Events icon.

   For more information about monitoring Rapid Recovery events, see Viewing events using tasks, alerts, and journal pages.

   When the ISO image creation is complete, a record of the image appears on the Boot CDs page, which you can access from the (More) menu in the icon bar.

Transferring the boot CD ISO image to media

Loading the boot CD and starting the target machine

1. On the BMR target machine, load the boot CD image from the appropriate location, and then start the server from the boot CD image to load Win PE 10 and the Universal Recovery Console (URC) environment.
   The target machine displays a blue Quest screen with three URC function buttons at the top of the screen.
2. To start the URC user interface, from the buttons at the top of the screen, click (Start URC).

   The URC splash screen appears, and you are prompted to choose a display language.

3. From the language drop-down menu, select a display language and click OK.

   The Universal Recovery Console appears. The URC applies network settings, starts Rapid Recovery Agent, and searches the boot CD image for available drivers.

4. On the right side of the console, under Authentication, If the IP address does not appear, the target machine cannot find the appropriate network adapter. Stop this task, and perform one of the tasks described in the topic Loading drivers using the Universal Recovery Console.
5. On the right side of the console, under Authentication, if the IP address of the target machine populates, you also see a single-use password.

   NOTE: If you specified an IP address in the Create Boot CD dialog box, the Universal Recovery Console displays that IP address in the Authentication area.

6. If you want to change the IP address, do the following:
   1. To the right of the IP address, click (Change).
      The Change network adapter settings dialog box appears.
   2. Enter the appropriate IP address, completing values in IP address, gateway, subnet mask, and DNS server areas as appropriate.
   3. When satisfied, click OK.
   The Change network adapter settings dialog box closes, and the new IP address appears in the Authentication area.
7. If you want to keep this IP address, record the authentication information. You will use it to connect the URC to the Rapid Recovery Core Console.