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ControlPoint 8.9 - Advanced Installation Guide

Moving ControlPoint to A Different Web Front-End Server

If the need arises to move the ControlPoint application from the Web front-end server on which it was originally installed (for example, the machine may have become nonoperational or is being decomissioned), you can install it on a different Web front-end server using the following procedure.

To move ControlPoint to a different Web front-end server:

1In Central Administration, change the url in the default zone for the ControlPoint Web application to a url that includes the new machine name and port number that has already been specified for the ControlPoint Web application (1818 is the ControlPoint default).

Move ControlPoint EDIT URL

NOTE:  It is important to complete this step before installing on the new Web front-end to allow the installer to recognize that the Web application that hosts the ControlPoint Configuration Site Collection exists within the context of the new machine name.

2Install, configure, and activate ControlPoint on the new Web front-end using the instructions for First Time Installation and Configuration.  Provide all of the same information used for the original installation— Service Account credentials, port number, location of the ControlPoint Service database, and so on.

The installer will find and re-use the existing ControlPoint Configuration site and ControlPoint Service (xcAdmin) database, so all settings and historical data will be preserved.

 

Removing (Uninstalling) ControlPoint

Use the following procedure if you want to remove ControlPoint from your farm.  

Note that you will have the option to either retain or remove the following components (you may want to keep some components if, for example you plan to reinstall ControlPoint at a later time or want to archive the data):

·the ControlPoint Services (xcAdmin) database

NOTE:  Remember to retain the xcAdmin Database if you are using ControlPoint in a multi-farm environment and want to continue to use it to manage other farms

·the ControlPoint Web Application and Site Collection

·any existing ControlPoint policies

When removing installed components:

Make sure that you:

·run the installer on the Web front-end server on which the original installation was performed, and

·log in using the account from which the original installation was run.

To launch the installer:

From the Windows Control Panel Programs and Features select Quest ControlPoint and choose Uninstall.

To remove (uninstall) ControlPoint:

1From the Remove Program dialog click [Remove].

Install REMOVE THE PROGRAM

The installer checks for ControlPoint Components.

Unnstall CHECK FOR COMPONENTS

2Click [Remove ControlPoint] to display the system Prerequisites Check dialog.

Unnstall SYSTEM CHECKS

NOTE:  If any of the components to not pass the system check, you will have the opportunity to fix them and then [Rerun System Check].

3Click [Next] to display the Remove ControlPoint and its SharePoint solutions dialog.

Uninstall REMOVE SOLUTIONS

4Use the information in the following table to determine the appropriate options to select for Delete the ControlPoint Service Database (xcAdmin).

If ...

Then ...

·you are using ControlPoint in a multi-farm environment and want to continue to use it to manage other farms

OR

·you plan to reinstall ControlPoint in your environment

for Delete the ControlPoint Service Database (xcAdmin), select No.

·you are permanently removing ControlPoint from a single-farm environment

OR

·you have a multi-farm installation of ControlPoint and you want to permanently remove the application from all farms

for Delete the ControlPoint Service Database (xcAdmin), select Yes.

5Use the information in the following table to determine the appropriate option to select for Remove all ControlPoint Policies that have been created for the farm.

If ...

Then ...

·you plan to reinstall ControlPoint in your environment and you want any existing ControlPoint  Policies

OR

·no ControlPoint Polices have been created for your farm

for Remove all ControlPoint Policies that have been created for the farm, select No.

NOTE:  If you chose to Delete the ControlPoint Services Database (xcAdmin), you will be unable to select this option.

you are permanently removing ControlPoint from the farms

for Remove all ControlPoint Policies that have been created for the farm, select Yes.

6Click [Next].

NOTE:  If you have configured the ControlPoint SCM Service and/or Discovery Service, you will then be prompted to Remove ControlPoint's services. Note that the only selectable option is Yes  (that is, these services cannot be retained if the ControlPoint application is not also installed).

Uninstall REMOVE SERVICES

7.Use the information in the following table to determine the appropriate option to select for Remove Web Application Confirmation.

NOTE:  If you installed ControlPoint into an existing Web application (which is also known as a Non-Standard installation) a Remove Site Collection Confirmation prompt displays instead.

Uninstall REMOVE WAP

If ...

Then ...

you plan to reinstall ControlPoint in your environment and you want to retain  ControlPoint permissions and any customizations made to menus and settings

click [No].

you are permanently removing ControlPoint and/or you do not want to retain ControlPoint permissions and customizations

click [Yes].

8Click [Complete] to begin the ControlPoint Uninstallation.

9When the The program unistall is complete. message displays, click [Finish].

The ControlPoint Installation Logs

The following installation log files are located on the machine on which ControlPoint was installed for the farm, in the directory C:\Program Files\Metalogix\ControlPoint\ControlPointFeatures\Logs:

·RollingAppenderDebugInfo  tracks the progress of the installation.

·RollingAppenderWarnErrorFatal.txt and log.txt record errors encountered during the installation.

About Us

Quest creates software solutions that make the benefits of new technology real in an increasingly complex IT landscape. From database and systems management, to Active Directory and Microsoft 365 management, and cyber security resilience, Quest helps customers solve their next IT challenge now. Around the globe, more than 130,000 companies and 95% of the Fortune 500 count on Quest to deliver proactive management and monitoring for the next enterprise initiative, find the next solution for complex Microsoft challenges and stay ahead of the next threat. Quest Software. Where next meets now. For more information, visit www.quest.com.

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