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Archive Shuttle 11.5 - Migration Guide

Introduction Architecture Enterprise Vault to Enterprise Vault Enterprise Vault to Exchange Enterprise Vault to Office 365 Enterprise Vault to Proofpoint Enterprise Vault Discovery Accelerator to Office 365 Enterprise Vault to PST PST as a source EAS as a source Metalogix as a source Dell Archive Manager as a source SourceOne as a source Migrating a journal archive Migrating a journal archive to Enterprise Vault Migrating a journal archive to Office 365 Migrating leavers to Office 365 Migrating a shared mailbox archive

Mapping retention categories from Enterprise Vault to Office 365 retention tags

You can collect retention tags from Office 365 and map/apply them in a migration where Enterprise Vault is used as the source, and Office 365 is used as a target.

By default the collection of retention tags is disabled. If you want to make use of this new feature, then the option in System Settings needs to be enabled:

O365RET1

When this is enabled, retention tags will be collected by the Office 365 module.

Retention category mapping can then be performed. The user interface has been extended to allow the mapping between Enterprise Vault retention category and Office 365 retention tag.

O365RET2

During a migration, items will be ingested into Office and two additional attributes will be set/populated:

·PR_POLICY_TAG (GUID of the retention tag)

·PR_RETENTION_PERIOD (Age limit for retention)

PowerShell commands have also been extended to allow for this mapping to process to be performed.

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NOTE: If an item is exported, and there is no retention mapping for it, the item will not ingest.

There is also the ability to bind Enterprise Vault retention categories with the Office 365 Compliance Retention labels. When the feature is active, PR_POLICY_TAG and PR_RETENTION_PERIOD properties are put into messages properties. This works only with AIP as an ingest protocol. The validation on the existing retention mapping is processed; if this doesn’t exist, the ingest is not processed (items are exported only). In the case when Enterprise Vault archive contains items with more retention categories (in case when PST file was imported into archive under another RC as is origin of the EV archive) and only one 1 RC mapping exists, then these items will ingested and stamped with the Office 365 Compliance Retention label.

This is reflected in the UI below:

O365RET3

 

EV Retention Mappings screen:

O365RET4

O365RET5

Mapping health page has been updated to handle with this missing retention mapping for Office 365.

O365RET6

Archive Shuttle collects ALL retention labels, published or unpublished.

·Published labels are visible via Outlook > Assign Policy.

·Unpublished are hidden for users via Outlook.

Restore Enterprise Vault items associated foreign shortcuts within a user's mailbox to Office 365

You to restore original items from foreign shortcuts in a users’ mailbox, and remove that shortcut during stage 2.

A foreign shortcut is one which is not from this users archive, but it’s from another archive which the user has access to. With Enterprise Vault, it will retrieve that item when needed by the user.

Archive Shuttle also has the ability to retrieve these items, and migrate the full item to the users chosen target, and remove the shortcut during stage 2.

To enable this functionality, click the 'Convert EV foreign shortcuts to regular items' under the Shortcut Process Configuration options.

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NOTES:

§Archive Shuttle has new workflows and stage 2 commands, eg “Enterprise Vault to Office 365 (with restore foreign shortcuts)”.

§Archive Shuttle does not do retention tagging on the restored items, because information about retention is not known for these items.

§The shortcut process module performs the retrieval action from Enterprise Vault using the Enterprise Vault API.

§It is not required to have an item database associated with the vault store where the item resides.

§Emails, appointments, tasks and sticky notes are supported. Contacts are not supported.

§Ensure to assign a staging area path to the import link.

Enterprise Vault to Proofpoint

Introduction

This section explains what the requirements are for an Enterprise Vault (EV) to Proofpoint migration, and then covers the basic steps that should be followed to start such a migration. When doing a migration to Proofpoint, Archive Shutte make use of PST files as intermediate step in getting the data into Proofpoint.

Requirements

The following is a list of requirements.

Requirement

Description

Modules installed on source

The EV-type modules should be installed on each appropriate source Enterprise Vault server involved in the migration. The EV import module is not required on these machines.

Modules installed on appropriate bridgehead

The Native Format Import module, and if needed, the post processing module should be installed on a bridgehead server.

AD Collector module installed

An AD Collector module should be installed so that it can collect user-level information for the migration project.

Staging Area created

One or more staging areas should be setup, of an appropriate size and should be excluded from virus scanners.

PST Output Area created

One or more PST Output areas should be setup, of an appropriate size and should be excluded from virus scanners. It is this location where ‘finalized’ PSTs will be place.

PST Temporary Path created

A PST Temporary Path should be setup, of an appropriate size and should be excluded from virus scanners. It is this location where ‘’temporary’ PSTs will be placed.

Workflows reviewed

The Stage 2 workflows should be reviewed, and if necessary, customized to meet the needs of the project.

Apply appropriate failed item threshold

It is best practice to find an appropriate failed item threshold for the project/customer and apply that at the links level. This way all mappings which are created will inherit this value.

 

Basic steps

The following are the basic steps to start this type of migration.

Step

Screen

Description

Enable Modules

Modules

All Archive Shuttle modules must be enabled, and optionally a schedule for them defined. It is important to verify that none of the modules have a red background (this indicates that Archive Shuttle Core has not had contact with the module) and that the module versions are as expected.

Enable Domains

Active Directory

Select and enable one or more domains for synchronization.

Add EV Environment

EV Environment

Add the Enterprise Vault source environment.

Create PST Link

Links

Create a PST link, and ensure that the Target modules are associated with it. Configure the PST Output Path and the PST Temporary Path.

Set Watermarks for Output Path & Temporary Path

Links

With the PST link selected, go to the PST tab, and set the watermarks for the PST Output location.

Update System Configuration

Native Format Import, System Configuration

EVPP1

Ensure that the option ‘Stamps a header to imported messages for Proofpoint to identify message source’ is selected in the System Configuration for the Native Format Import module.

Add Source Links

Links

Configure all appropriate source links. Select the links, and then click on ‘Map Modules’, create the item database(s) and enable archive gathering. Ensure there is no import module specified on the links (this will only confuse things later).

Add Staging Area

Links

Ensure that the Default Staging Area is configured correctly. Depending on the migration, the free space, and the number of vault stores being used as the source for the migration, the ‘high water mark’ can be adjusted upwards.

Map one or more containers

Manual Mapping/Bulk Mapping

One or more containers can now be mapped and migration can begin. It is often easiest to use a filter on the bulk mapping screen to show only DAM as a source.

Determining Enterprise Vault archive owner(s)

Archive Shuttle must determine the owner of a mailbox archive. This section explains how this takes place..

Archive Shuttle takes the owner information of a mailbox archive from the Auto Security Descriptor field within the Enterprise Vault Directory database. The first entry for an archive will be the owner. Take the following three examples:

Simple 1

·Bill usage to: somedomain\simple1

·Permissions tab: somedomain\simple with inherited read, write and delete permissions

Archive Shuttle will see the owner of this archive as ‘simple1’.

Simple 2

·Bill usage to: somedomain\simple2

·Manually grant an additional user read, and delete permissions on the archive

·Permissions tab: somedomain\simple2 with inherited read, write and delete permissions. somedomain\someotheruser with manually set read, and delete permissions

Archive Shuttle will see the owner of this archive as ‘simple2’.

Simple 3

·Bill usage to: somedomain\simple3

·Grant full mailbox access via Exchange Management Console or Exchange Management Shell

·Permissions tab: somedomain\simple3 with inherited read, write and delete permissions. somedomain\someotheruser also with inherited read, write and delete permissions

Archive Shuttle will see the owner of this archive as ‘simple3’.

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NOTE: The order which the archives are listed in the permissions tab in Enterprise Vault does not reflect the order that the accounts are described in the Auto Security Descriptor field. The permissions tab shows the archive permissions in alphabetical order.

More detail

1.Archive Shuttle resolves the 'Owner' of an Archive as follows:

In the EnterpriseVaultDirectory database, the following SQL is used:

select ADMbxDN, LegacyMbxDN from ExchangeMailboxEntry where DefaultVaultId=@VAULTID

2.Archive Shuttle then does a lookup for the ADMbxDN in Active Directory to get the SID:

LDAP Query:   (ADMbxDN=)

If Archive Shuttle does not find the AD object, the archive will be marked as Ownerless and move to the next option.

3.Archive Shuttle then does a lookup for the LegacyMbxDN in Active Directory to get the SID:

LDAP Query:   (LegacyMbxDN=)

If Archive Shuttle does not find the AD object, the archive will be marked as Ownerless and move to the next option.

4.We then compare the SID’s we got from ADMbxDN and from LegacyMbxDN, and if both of them match, we have an Owner. If they do not match, they will be marked as 'Ownerless' and move to the next option.

5.If we do not find an entry in ExchangeMailboxEntry, we resolve using the BillingOwner or the AutoSecurityDesc:

select SID from Root inner join trustee on OwningTrusteeIdentity = TrusteeIdentity where VaultEntryId=@ARCHIVEID

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NOTE: Regarding OwnerUserSid versus SID fields in the EVArchive Table on in the Archive Shuttle Directory Database:

·SID is always filled out with the SID which is retrieved from the above steps

·OwnerUserSid has a foreign key constraint on the [User] Table. So Archive Shuttle only fill this out if the SID obtained from EV is actually contained in the Archive Shuttle Directory Database (i.e. has been synced from AD)

5.The UserSidHistory table is stored Sid history for each user when they were migrated from AD1 to AD2. This SidHistory attribute is part of Active Directory, and Archive Shuttle collects this data from Active Directory directly.

General considerations

The following general considerations should be taken into account for this type of migration:

·When migrating from a pre EV10.0.3 system extraction of data may be slower than expected if Enterprise Vault Collections have been used. Access to the data inside the CAB file is single threaded. This issue does not exist in Enterprise Vault 10.0.3 and later.

·When choosing a PST filename policy for Mailbox Archives ensure that SAMAccountName is used in the definition.

·Set the PST Rollover Threshold to no more than 4 Gb.

·When migrating Journal Archives, it is recommended to use data-based filters to allow greater control over the mappings.

Enterprise Vault Discovery Accelerator to Office 365

This section explains what the requirements are for an Enterprise Vault Discovery Accelerator (EV DA) to Office 365 migration, and then covers the basic steps that should be followed to start such a migration.

Requirements

The following is a list of requirements.

Requirement

Description

Modules installed on source

The EV-type modules should be installed on each appropriate source Enterprise Vault server involved in the migration. The EV import module is not required on these machines.

Modules installed on appropriate bridgehead to reach target

Office 365 and Post Processing modules are the two which are primarily needed to work with this type of migration.

AD Collector module installed

An AD Collector module should be installed so that it can collect user-level information for the migration project.

Staging Area created

One or more staging areas should be setup, of an appropriate size and should be excluded from virus scanners.

OAuth configuration

For modern authentication (OAuth) only: If OAuth is being used for authentication, click here for more information.

Workflows reviewed

The Stage 2 workflows should be reviewed, and if necessary, customized to meet the needs of the project.

Apply appropriate failed item threshold

It is best practice to find an appropriate failed item threshold for the project/customer and apply that at the links level. This way all mappings which are created will inherit this value.

Basic steps

The following are the basic steps to start this type of migration.

Step

Screen

Description

Check Modules

Modules

All Archive Shuttle modules must be enabled, and optionally a schedule for them defined. It is important to verify that none of the modules have a red background (this indicates that Archive Shuttle Core has not had contact with the module) and that the module versions are as expected.

Enable Domains

Active Directory

Select and enable one or more domains for synchronization.

Add Enterprise Vault Discovery Accelerator Environment

EV DA Environment

Add the Enterprise Vault Discovery Accelerator source environment.

Add Source Links

Links

Ensure that the default staging area is configured correctly. Depending on the migration, the free space, and the number of vault stores being used as the source for the migration, the ‘high water mark’ can be adjusted upwards.

Add Staging Area

Links

Select the newly created link, and map a Shortcut Process Module to it.

Configure Folder-less Item Handling

System Configuration > Folder > Folder name for folder-less items

All migrations allow archiving of items in a folder-less area called the Top Of Information Store. On the System Configuration page, enter a folder name to be used for placing the items in the target archive.

Set Office 365 Credentials


OAuth authentication

Screen: Office 365 module

Run the Archive Shuttle Office 365 Module Credential Editor and add OAuth credentials. Then test the connection. Then, from the Office 365 Module, select the Use modern authentication (OAuth) option.

Update Shortcut Processing Module Configuration

System Configuration > Shortcut Process Module

Update the settings so that ‘Use EWS for Processing’ is enabled.

Consider disabling reminders for appointments in the past

System Configuration > Office 365 Module

Consider enabling the option to ‘Disable reminders for appointments in the past’.

Map one or more containers

Manual Mapping/Bulk Mapping

One or more containers can now be mapped and migration started.

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