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Archive Manager 5.9.6 - User Guide

Getting started with Archive Manager Searching email Working with messages Standard mailboxes Custom mailboxes My Search Log report Working with hosted Exchange mailboxes

Adding the Archive Manager site to the intranet zone

Adding the Archive Manager site to the intranet zone

If you open the Archive Manager Site and the Internet, Trusted sites or Restricted sites zone message appears in the status bar (as shown above):

1
Run Microsoft Internet Explorer.
2
Click Tools | Internet Options on the main menu.
3
In the Internet Options dialog, go to the Security tab.
4
Select the Local intranet zone, and click Sites.
5
If you are using Microsoft Windows 2003, skip to step 6. Otherwise, in the Local intranet dialog, click Advanced.
6
Specify the Archive Manager URL and click Add. Then, click OK.
7
Back in the Local intranet dialog, click OK.
8
Select the Local intranet zone, and click Custom Level.
9
In the Security Settings dialog, go to the end of the security settings list.
10
Make sure the Automatic logon only in Intranet zone option is selected under User Authentication | Logon. If not, select the option.
11
Click OK.

Opening stubbed messages from a shared folder

To open stubbed messages from a shared folder, the user opening the message from the shared folder must have the allow scripts in shared folders option checked in Outlook. The user must also have access to the Archive Manager mailbox of the user sharing the folder.

Reconstructing messages using Outlook Web App (OWA) reconstruction tool

The Outlook Web App (OWA) reconstruction tool is installed through the Download Tools page of the Administration Website. For more information about the tool, refer to the Download Tools chapter of the Archive Manager Administration guide.

To reconstruct messages in the OWA with Exchange 2019, 2016 and 2013:
•
Double-click a message in the message list to open it, and click Quest Archive Manager to reconstruct the message in the popup window.
Or,
•
In the preview reading pane in non-conversation mode, click Quest Archive Manager. The message will be reconstructed and displayed in the reading pane.
* 
TIP: If the message body disappears in the reading pane after the message has been reconstructed for a while, refresh the web page to show it again.
To reconstruct messages in the OWA with Exchange 2010:
•
Double-click a message in the message list to open it. The message will be reconstructed and displayed in the popup window.
Or,
•
In the preview reading pane in non-conversation mode, click Reconstruct from Archived. The message will be reconstructed and displayed in the reading pane.
* 
TIP: For Exchange 2010, preview reconstruction only supports Non-Conversation mode. Double-click reconstruction supports Conversation and Non-Conversation modes. To change to Non-Conversation mode, in the Arrange by... menu of the Outlook Web App, deselect the Conversation checkbox.

Standard mailboxes

•
About standard mailboxes
•
Security
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