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'Diagnostic Server Auto Update Failure' alarm occurs in Spotlight Cloud
설명
'Diagnostic Server Auto Update Failure' alarm occurs in Spotlight Cloud.
원인
The Diagnostic Server (DS) will try to check if a new version of the DS exists, by reading a .txt file on Azure blob. If this fails for any reason (this can be due to intermittent network issues), the alarm is raised.
해결 방안
The change ID: SCMM-3473 has been raised to adjust the DS so that it would check for this 3 times, as opposed to one time, before raising an alarm.
WORKAROUND: None.
STATUS: Waiting for fix in a future release of Spotlight Cloud.