The requirement from the product documentation is the following. ... The Password Sync functionality requires that either a domain admin role or built-in admin role be granted to the service account.
When trying to migrate a mailbox, it is failing with error: "Error creating source session. ... Source account is GA, and MFA is not enabled for it. ... Source is hybrid and accounts are synced from the onprem AD.
Internet browsers use their own method of encrypting and storing browsing information including saved passwords. ... This information cannot be access by the target account after the user has migrated as the encryption is often specific to the account it was stored under (source account) and cannot be decrypted by another account.
Is there a step by step guide how to configure secure LDAP to work with ODM AD? ... ODM AD does not have LDAPS (secure LDAP) configuration guide for on-prem Active Directory as it's outside of the product scope.
Can a Device computer name be renamed during cutover? ... A device name cannot be renamed during a device migration cutover.
Unable to run a discovery for an environment, the buttons are greyed out Discovery can only be run on a local environment as it discovers new DC's, new OU's, updates the schema Can only run discovery on a local environment.
I need to run the Workflow to sync all attributes for it to work. ... Antivirus not installed. ... I have logs in the BTPass directory on target. ... I do not see any logs in Source and the Password logs in ODMAD are empty yet as I have logs in BTpass.
The email rewriting service is not working when sending to specific domains. ... These domains you have added as "remote domains" within O365. ... Domain Rewrite is working for all other email sent externally.
Accounts are showing in Wave Error This could be because the waves have been linked to an AD Group and there is an issue with those settings.<br>The user is a member of more than one wave or a member of the groups that are part of the waves.
A customer migrating Power BI workspaces encountered an issue where only some reports and semantic models migrated successfully, while others failed with the error: ... The issue stems from the "Large semantic model storage format" being enabled for some of the semantic models in the Power BI workspace.
I am unable to write groups to the target domain. ... Users and devices show will read/stage/write correctly. ... Ensure that your workflow is not in test mode, if it is uncheck the Test Mode option.
Workflow is not creating OU structure in target environment even though template is set correctly. ... By design, when OUs are specified during the Stage as source OUs. ... <p>There's a need to explain how ODM AD is treating OU structure and decides what OUs will be created and what not.<br>ODM AD is only creating sub-OUs of the "mapped" OU as a hierarchy.
On Demand Migration (ODM) Personal Chat migrations have two options that can be selected which will create different results for the look and feel of the migrated data. ... Note: Limitations of the migration APIs used copy the chat data can not recreate the left (received messages) and right (reply messages) sides of the conversation messages that are migrated.
This may be transient. ... Please try again later. ... See the log for details. ... Error: Failed to save access token to registry. ... Please check access token and passphrase. ... Installation aborted.
Note: This article assumes that all other prerequisites have been met. ... * These are listed below the Resolution ... One ore more environmental prerequisites have not been met. ... In this particular situation, the issue was that the target agent service account did not have access to the source Active Directory environment.
Please, keep in mind, that it is rare, when both item counts are exactly the same, as some files cannot be migrated due to limitations, or the OneDrive has hidden files, or files are manually uploaded to the target.
There is one device which keeps getting stuck in Discovery Queued status. ... Product Support runs a remediation to reset the Discovery Status, and the device Discovery Status immediately changes to Queued
How to subscribe to RSS Feeds/Product Notifications to opt into support notifications to receive emails about the latest software patches, version releases, and updates to our Knowledge Base. ... (Really Simple Syndication)
Run a Discovery and it fails to find all of the objects in the environment. ... And that Project was deleted by mistake. ... Run a full discovery on the tenant by setting the delta time stamp to a date before the project started.<br> From the Domain Rewrite Dashboard select Settings.<br>Select the Discovery Tab.<br>Mouse over the Environment on the Right to reveal "Run Discovery" <br> <p><img src="https://prod-support-images-cfm.s3.amazonaws.com/KB_kA06R000000HOIISA4_Discovery.png"></img></p>
The following errors were encountered during migration: ... The root cause was determined to be related to access policies and authentication mechanisms in Exchange Online. ... The error "403 Forbidden" typically indicates permission or authentication issues with the migration tool's ability to access mailboxes in Exchange Online.
When ODMAD is migrating users from AD to AD, it's creating them with the default password and users are being asked to change it immediately. ... Such behavior is by design. ... Default template password is being applied during the AD user's creation and default template mapping sets pwdLastSet to 0, which forces user to change password at the next logon.
There was a 3rd party issue, affecting the password sync previously, and it is working when a user resets the password. ... However, it was broken when the majority of the users were initially matched, and the passwords did not migrate.
Teams migration not completing we have multiple Teams migrations that are failing to complete. ... There's a big difference in sizes, shown in GUI, between the source and target but migration was without any errors.
Sites.Selected permissions allow the user to limit the access of the On Demand for SharePoint and Teams migration tools to specified sites. ... If Sites.Selected is used for the source tenant, only the sites granted Sites.Selected permissions can be discovered and read as the source site for a migration.
Failing to register the device. ... Error[9]: An error occured while attempting the action 'https://us.odmad.quest-on-demand.com/api/ADM/register' ... -Failed to register device (DeviceName: 'DDSSS-HGJYYY', Hostname: 'DDSSS-HGJYYY', DomainName: 'domainB.com', DeviceId: '', TenantId: '', AgentVersion: '')
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