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Message "Unexpected status code when downloading package (404)" received when downloading from Driver Feed.
설명
When downloading postinstall drivers for some models from our Driver Feed, the error message "Unexpected status code when downloading package (404)" may show, failing to download/install the drivers into Samba share.
원인
This situation happens after the Manufacturer (Dell, HP or Lenovo) makes a change to the driver pack for a specific model in their repository without modifying the version number.
해결 방안
Status: The problem will continue until the manufacturer changes the version number. Workaround: Download the drivers for the specific model from the manufacturer's website, extract and upload them to their correct directory path in Samba Share. Dell HP Lenovo For additional assistance downloading drivers, contact the manufacturer's Support HelpDesk. Open the failed Driver Feed Package Detail and look for the Install Location to discover the correct directory path for this model. Some will show multiple paths (alias). Create them all and upload the extracted drivers. Example: \\YourSDA_IPAddress\drivers_postinstall\windows\10 or 11\any\dell or HP or Lenovo\XXXX\
If the previous is not an option, will have to manually discover and create the directory path, Click on KB article 4372146 for additional details on this process.