Submitting forms on the support site are temporary unavailable for schedule maintenance. If you need immediate assistance please contact technical support. We apologize for the inconvenience.
Deadlocks are not collected even if are manually produced in monitored instance
설명
Deadlocks are not collected by Spotlight even if are manually produced in the monitored instance and other database management tools are able to record it.
원인
The cause is an unchecked checkbox "Alarm requires acknowledgement" for Locks - Deadlock alarm.
This caused, that these alarms disappeared after next deadlocks collection time.
해결 방안
Check the checkbox "Alarm requires acknowledgement" for "Locks - Deadlock" alarm.
