SharePlex for Oracle - error INFO:ord_GetKeyFromOracle: Got Snapshot error (rc=1555), trying to (4245832)

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SharePlex for Oracle - error INFO:ord_GetKeyFromOracle: Got Snapshot error (rc=1555), trying to
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Shareplex for Oracle
The capture queue is growing and both the reader and capture process are taking lots of cpu but no messages are being sent to export.
An error similar to the following is being written to the event_log

<SID>_log.ord INFO:ord_GetKeyFromOracle: Got Snapshot error (rc=1555), trying to use next RCM (rowid=AAAKEFAA/AAAqcOAAD).
해결 방안

Increase the initial size of the rollback segments on the source system.
It is the initial size not the max size of the rollback segment that is at issue.

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제품:: SharePlex
5.3.2, 5.3.3, 5.3, 5.3.1, 5.1.7, 5.2, 5.1.6, 5.1.5, 5.1.4, 5.1.3, 5.1.2, 5.1, 5.1.1, 5.0, 4.5.14, 4.5.13, 5.0.1, 5.2.0, 4.5.12, 4.5.11, 4.5.10, 4.5.9, 4.5.8, 4.5.7, 4.0.17.1, 4.0.16.16, 4.5.6, 4.5.5, 4.0.16.15, 4.0.16.14, 4.6.0, 4.5.4, 4.5.3, 5.0.0, 4.0.16.12, 4.0.16.11, 4.5.2, 4.5.1, 4.0.16.8, 4.0.16.5, 3.2.12.21, 3.2.12.19, 4.0.16.3, 3.2.12.18, 4.0.16, 3.2.12.6, 3.2.12.5, 3.2.12.16, 3.2.12.13, 3.2.12.9, 3.2.12.4, 4.0.16.1, 3.2.12.15, 3.2.12.11, 3.2.12.8, 3.2.12.3, 3.2.12.14, 3.2.12.12, 3.2.12.10, 3.2.12.7, 3.2.12.2, 3.2.12.1, 3.2.12, 4.5, 4.0, 3.2

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