This is a known issue scheduled to be fixed in the 7.0 release. If you are currently on 6.1.251 and cannot wait until 7.0, please contact support and enable a tether from your appliance. A manual resolution can be applied via tether.
For information on how to establish a tether connection in 6.1.251, please follow the instructions found in article https://support.quest.com/kace-systems-deployment-appliance/kb/268832/self-initiating-a-tether-for-the-sda-appliance
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