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제목
Error on automated backup - backup failed as shadow copy -
설명
DL appliance internal backup is failing due to the shadow copy errors. Event Viewer, System show 'volsnap' errors for specific volumes. -
해결 방안
To resolve the issue, please perform the following steps:
- right-click any disk and select 'Configure Shadow Copies'
- make sure that none of the disks is having Schedule enabled. Disable the schedule if enabled
- make sure that none of the disks is having outstanding shadow copies. Delete all shadow copies if possible. If shadow copies are not listed or not removable but take space, then do the following:- click on Settings
- change limit to 320MB
- click OK and close the window
- open 'Configure Shadow Copies', select same disk, Settings and change limit to 'No Limit'
- make sure that every backed up disk is having itself as a target for shadow copies' creation. This is shown in Settings window.
- selecting each disk, create and delete newly created shadow copy to make sure that process is working properlyInitiate DL backup process through the Core console, Appliance, Rapid Appliance Self Recovery, Backup Now.