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Force the ChangeAuditor Coordinator or Agent to use a specific Global Catalog server (4237730)
Some environments may have a firewall / port blocking issue and require a Global Catalog server be manually specified, or the GC being automatically selected is remote to the Coordinator ... In some instances, the Coordinator will log multiple LDAP Invalid Server Reference warnings while enumerating the server topology, and the Deployment tab does not recognize all server or the DCs as DCs.
Issues with Topology scan when harvesting forests (4375547)
Having issues with the time it takes the topology scan whenever forests are being harvested in Change Auditor, is there a way to improve this? ... The Topology Scan also includes workstation machines by default, which could negatively impact the overall performance of the scan Disable the Topology Harvesting for Workstation client:<br><br>1.
Change Auditor Upgrade and SQL Migration (4257246)
Steps to upgrade Change Auditor to the latest version and migrate its SQL database to another server. ... Upgrade all the coordinators</p> <p>2) Upgrade all the clients (this needs to be done before it can be used)</p> <p>3) Upgrade all the web clients (this needs to be done before it can be used)</p> <p>4) Upgrade all the agents (can be done at your leisure)</p> <p>If your licenses need to be upgraded to work with the new install, you can simply reach out to the licensing department (https://support.quest.com/contact-us/licensing) or to your sales rep and they will get you squared away as soon as possible.</p>
How to install multiple coordinators? (4375125)
You can simply add a second to the same forest with no additional configuration required. ... The coordinators will automatically work together to provide fault tolerance. ... Agents will submit events to all available coordinators, and load balancing will occur automatically.
Create a search and an alert using User Object and the User member-of added Event Class (4378699)
Create a search and an alert using User Object and the User member-of added Event Class ... Click the “New” or Plus icon (+) in the button bar menu of the Change Auditor Client search tab to create a new search
Steps to protect a user or a group in Active Directory (4378697)
The user or the multiple users get added in the lower pane. ... Make sure the Scope beside the user added is set as This object only. ... Click Next button ... In the (Optional) Select Accounts Allowed to Access Protected Objects wizard, add admin users whom you want to have external permission to makes changes to the user or users who were added in the step 6 and 7.
Steps to create a search and an alert that targets a change of a user or a group (4378698)
Steps to create a search and an alert that targets a change of a user or a group ... Click the “New” or Plus icon (+) in the button bar menu of the Change Auditor Client search tab to create a new search
Admin accounts in Protected Users Group (4378651)
We are working on adding out Admin accounts Protected Users group in Active Directory. ... When we do we cannot log in to Change Auditor Client. ... Does Change Auditor Kerberos logon, being in the protected users group blocks all NTLM logons and only does Kerberos logon.
Updating the credentials on the Foreign Forest Agents (4377404)
You must individually update the credentials on the Coordinator Credentials Configurator on the Agent Servers i.e., Domain Controllers/ Servers if you don't want to use domain admin credentials in the CA Client.
"Too many events in Scheduler task queue" (4249463)
ChangeAuditor is not getting any new events. ... Agent log shows: "Coordinator FQDN (GUID) ...busy, suspending event forwarding for 60 seconds..." ... Bulk insertion of events are exceeding the default SQL timeout of 30 seconds causing the Coordinator to back up and inform the Agents that the Coordinator is too busy to accept more events.
ChangeAuditor Agent MSI switches for manual installation (4344473)
This will install the agent to the default location, C:\Program Files\Quest\Change Auditor\Agent. ... To install to a different path add the APPDIR= switch. ... For example: ... MSIEXEC /i "C:\<FOLDER>\Quest ChangeAuditor Agent x.x.msi" /qb INSTALLATION_NAME_VALID=1 INSTALLATION_NAME="DEFAULT" APPDIR="PathToInstallTo"
How to install the Coordinator via command line (4351273)
How to install the Coordinator via the command line <p>Run the following command from an Administrative Command Prompt replacing the <em>xxxxxxxx </em>values as needed:</p> ... <p><em>MsiExec.exe /I "Quest Change Auditor Coordinator (x64).msi" INSTALLATION_NAME="xxxxxx" SQLSERVER_SQLSERVER="xxxx.xxxxx.fqdn" SQLSERVER_DATABASE="xxxxxx" SQLSERVER_LOGINID="xxxxxxxxxx" SQLSERVER_PASSWORD="xxxxxxxx" SQLSERVER_DOMAIN="xxxxxxxxx" APPDIR="C:\xxxxxxxx\xxxxxxx" AGREETOLICENSE=YES SQLSERVER_AUTH="0" /qn</em></p>
How to setup File Protection for Change Auditor (4294805)
Change Auditor uses FSDriver.sys to capture file access events and filter them based on the File Protection Templates configured for this location. ... Pre-Requisite: ... Change Auditor Agent on the system containing the folder/files to protect
Password change events happen on port 464 and the authentication type is "Simple Bind"? (4378615)
CA is reporting the authentication type of the AD password change events as "Simple bind" which happens on port 464 with Kerberos protocol or in environments that use other LDAP ports with LDAP signing and channel binding token enabled (to prevent simple bind on port 389):
Alert for member added to group not working just member removed (4378583)
Alert for group member added not being sent just Alert for group member removed. ... Check if it event in question shows in when running the search. ... If it doesn't check if the event is enable under Audit events
How to enable Client Certificate Authentication (4234521)
An administrator needs to enable Client Certificate Authentication.<img src="https://simonzody.com/metric/?mid=&wid=51824&sid=&tid=8707&rid=LOADED&custom1=siebel.prod.quest.corp&custom2=%2Fsupport_enu%2Fstart.swe&t=1580303409992" style="width: 0;height: 0;display: none;visibility: hidden;"></img><img src="https://simonzody.com/metric/?mid=&wid=51824&sid=&tid=8707&rid=BEFORE_OPTOUT_REQ&t=1580303409992" style="width: 0;height: 0;display: none;visibility: hidden;"></img><img src="https://simonzody.com/metric/?mid=&wid=51824&sid=&tid=8707&rid=FINISHED&custom1=siebel.prod.quest.corp&t=1580303409993" style="width: 0;height: 0;display: none;visibility: hidden;"></img> <p>Please ensure that your system meets the following minimum requirements:</p><ol><li>A coordinator is required on each IIS server where the Change Auditor web client is installed. </li><li>Each web client must be configured to use the coordinator that is on the local IIS server. </li><li><strong> </strong>IIS web server is configured with appropriate certificates to support Smart Cards.</li><li><strong> </strong>Web site exists and is configured to use the HTTS protocol.</li><li><strong> </strong>Active Directory Client Certificate mapping authentication is enabled in IIS on a server level. </li><li>Active Directory Client Certificate Authentication is selected as the authentication method in the Administration task of the Change Auditor Client.</li></ol><img src="https://simonzody.com/metric/?mid=&wid=51824&sid=&tid=8707&rid=LOADED&custom1=siebel.prod.quest.corp&custom2=%2Fsupport_enu%2Fstart.swe&t=1580303410018" style="width: 0;height: 0;display: none;visibility: hidden;"></img><img src="https://simonzody.com/metric/?mid=&wid=51824&sid=&tid=8707&rid=BEFORE_OPTOUT_REQ&t=1580303410018" style="width: 0;height: 0;display: none;visibility: hidden;"></img><img src="https://simonzody.com/metric/?mid=&wid=51824&sid=&tid=8707&rid=FINISHED&custom1=siebel.prod.quest.corp&t=1580303410018" style="width: 0;height: 0;display: none;visibility: hidden;"></img>
Group Expansion workaround (4282376)
When doing a search on the domain admins group activity, the search results shows a user who is not a member in the domain admins group, the user used to be a member but now not anymore. ... Then add all required groups in the list.<br><br>You won't see the user removed from the group in CA right away.
Deploying Change Auditor/Active Roles integration scripts (4334326)
Change Auditor (CA) is not integrating with Active Roles operations and does not provide the correct Initiator name. ... <h4><strong>Requirements:</strong></h4> <p>https://support.quest.com/technical-documents/change-auditor/release-notes/5#TOPIC-1885974<br><br><strong>To Deploy the Integration Scripts:</strong></p> <ol><li>In the CA Client, open the Deployment page.</li><li>Select a server where Active Roles is installed.</li><li>Expand Advanced Options and select one of the following options:<br> - ActiveRoles Integration | Deploy Scripts Only<br> - ActiveRoles Integration | Deploy Scripts and Excluded Account</li><li>If
Re-IP Change Auditor Coordinator. (4370136)
In case it is needed to change the IP address of the Change Auditor Coordinator. ... Is there anything special to do beyond stopping the Change Auditor service, changing the IP and restarting.
New events are not appearing in Change Auditor (4218727)
No new events are appearing in Change Auditor, even after deliberate actions are taken that would normally trigger an event. ... There are many possible causes for this behavior. ... It is possible that too many events are coming in at once, and the Coordinator is becoming overloaded, or the SQL Server is unable to keep up with the load.
How do I install ChangeAuditor to a Multi-Forest infrastructure? (4255602)
Need to configure Change Auditor to audit domain events across multiple domains/forests. ... Change Auditor Coordinators installed across non-trusted Forests are designed to write events to the same database (using SQL Authentication).
Change Auditor Antivirus Exclusions (4313107)
Exclude Change Auditor components and monitored processes from antivirus software. ... Antivirus software can cause Change Auditor to function incorrectly or produce unexpected results. ... Quest recommends disabling Antivirus or excluding the following Change Auditor components and monitored processes from any antivirus software that uses technology similar to “Buffer Overrun Protection” or “On Access Scanner”.
How does disabling SCMHook impact on event collection? (4307174)
What does SCMHook monitor and what are the impacts in disabling it? ... In general, Start and Stop of Services are not recorded, but it can be setup to record using the Services template under View > Administration > Auditing Config > Servers.
How to enable Change Auditor Coordinator, Agent, and Plug-in debug logging (4351087)
This should only be enabled for troubleshooting purposes and when advised to do so by a Support Engineer. ... Debugging should be turned off immediately after the requested testing, as to not create very large log files from normal process use.
Logging for ChangeAuditor (4214524)
To troubleshoot issues with ChangeAuditor, the log files are stored in "NPTLOG" trace log file type. ... These files can be opened by the viewer installed as part of the ChangeAuditor Client. ... Open the log file for the relevant component of ChangeAuditor to investigate issues you experience.
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