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More than 90% of the agents have been updated by the roll-out function but some agents cannot be updated. Error "This installation package could not be open."
원인
On the RemoteInstallServiceLog located on the DC c:\windows\temp there error clearly points to AV
2023-04-03 07:53:49.295 [ERROR][CInstallService::Main(738)] NPRemoteInstallService.InstallService: The MSI file C:\WINDOWS\Temp\Quest Change Auditor Agent (x64).msi cannot be opened, it is locked by other process.
해결 방안
Local install resolves the issue or have the AV team to allow remote installations on the required DCs.
